Contacts created by OWA can only be 'find' by lastname

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Jay - 22 May 2008 17:59 GMT

I'm using Outlook 2003 and OWA with Exchange Server 2003.

If I add a new personal contact in OWA, and try to find it by typing the
firstname in Outlook (by default), the newly added contact won't show up.
However I can find it by lastname.

If I add a new personal contact in Outlook, I can find it by firstname, but
not last name.

Both contacts seem to be normal, where firstname is in the firstname field
and lastname is in the lastname filed.

I understand there's workaround like searching all the fields, but it is
rather inconsistent.

Is there a fix for this?

Thanks

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Brian Tillman - 22 May 2008 19:56 GMT

> I'm using Outlook 2003 and OWA with Exchange Server 2003.
>
[quoted text clipped - 14 lines]
>
> Thanks

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Brian Tillman - 22 May 2008 19:57 GMT

> If I add a new personal contact in OWA, and try to find it by typing
> the firstname in Outlook (by default), the newly added contact won't
> show up. However I can find it by lastname.
>
> If I add a new personal contact in Outlook, I can find it by
> firstname, but not last name.

How are you performing the search?

Signature

Brian Tillman [MVP-Outlook]

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Jay - 22 May 2008 21:23 GMT

Thanks Brian. Here's what I did,

Open Outlook

Click <New> to compose a new Message

Click on <To> to select contacts

under the 'Show Names from the:' dropdown list,choose 'Contacts'

under 'Type Name or Select from list:', enter the name to search for.

The contacts input by Outlook can be searched by firstname.

But the contacts input by OWA can only be searched by lastname.

> > If I add a new personal contact in OWA, and try to find it by typing
> > the firstname in Outlook (by default), the newly added contact won't
[quoted text clipped - 4 lines]
>
> How are you performing the search?

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Brian Tillman - 23 May 2008 16:35 GMT

> The contacts input by Outlook can be searched by firstname.
>
> But the contacts input by OWA can only be searched by lastname.

Well, OWA and Outlook are unrelated (other than both being Exchange access
clients), so it doesn't surprise me that Outlook can do something OWA can't
or that its behavior is different. I don't use OWA often enough to have
tried what you describe and I can't access it at the moment. You might find
the people who frequent microsoft.public.exchange.clients newsgroup may be
able to help, since that's where OWA is discussed.

Signature

Brian Tillman [MVP-Outlook]

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Jay - 23 May 2008 17:01 GMT

Thanks Brian.

> > The contacts input by Outlook can be searched by firstname.
> >
[quoted text clipped - 6 lines]
> the people who frequent microsoft.public.exchange.clients newsgroup may be
> able to help, since that's where OWA is discussed.

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