bcm 2003 error msg

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dave - 05 Dec 2003 21:19 GMT

when attempting to add a new account , i get the
following message" the custom formcould not be opened.
outlookwill use anoutlook form instead. the form required
to view this message cannot be displayed. contact your
administrator." Does this make any sense to anyone out
there??

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Sue Mosher [MVP] - 10 Dec 2003 23:02 GMT

Try clearing the forms cache -- Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms | Clear Cache. If that doesn't work, you may want initiate a support incident with Microsoft at http://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit. You will need a .Net Passport, but there should be no charge for filing the request.

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Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> when attempting to add a new account , i get the
> following message" the custom formcould not be opened.
> outlookwill use anoutlook form instead. the form required
> to view this message cannot be displayed. contact your
> administrator." Does this make any sense to anyone out
> there??

Reply to this Message