Address Book displays names with FirstName LastName order

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cpastor - 10 Dec 2003 18:13 GMT

When our company upgraded from Office 2k to Office XP,
some of the users when they click on "To..." in a new e-
mail and choose Contacts have their address book displayed
with FirstName first while others have it displayed with
Lastname, Firstname. Any way to change the display to
show Lastname, Firstname order on all?

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Russ Valentine [MVP-Outlook] - 11 Dec 2003 02:00 GMT

Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

Signature

Russ Valentine
[MVP-Outlook]

> When our company upgraded from Office 2k to Office XP,
> some of the users when they click on "To..." in a new e-
> mail and choose Contacts have their address book displayed
> with FirstName first while others have it displayed with
> Lastname, Firstname. Any way to change the display to
> show Lastname, Firstname order on all?

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Ben Carlson - 13 Dec 2003 16:12 GMT

Your prescribed steps do not seem to work. When going
to "View or change existing directories or address
books", you get an error "The specified account was not
found. It might have been deleted." When you go to "Add
a new or existing address book" > "Additional Address
Books" > and select the "Outlook Address Book" ("Contacts
is not listed there, only Outlook Address Book and
Personal Address Book), you get an error that "This
account or directory already exists and cannot be
specified twice". Can you help?

>-----Original Message-----
>Go to Tools > E-mail accounts > View or change existing directories or
[quoted text clipped - 8 lines]
>
>.

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Russ Valentine [MVP-Outlook] - 13 Dec 2003 17:20 GMT

The steps work fine. You have a different problem. Your Outlook Address Book
Service is corrupt. Remove it. Restart Outlook, then re-add it, directing it
to display your Contacts Folder(s).

Signature

Russ Valentine
[MVP-Outlook]

> Your prescribed steps do not seem to work. When going
> to "View or change existing directories or address
[quoted text clipped - 25 lines]
> >
> >.

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