Problems adding phone number

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Hedgecutter - 12 Dec 2003 12:34 GMT

I am using Outlook 97 with Windows XP. I simply want to
use my contacts as an address book to store address and
phone number information. When I pull up a contact and
attempt to save a phone number, I get a window
titled "Location Information" and it will not go away.
The Location Information window states "Before you can
make any phone or modem connections, Windows needs the
following information about your currents location." This
in itself is ridiculous, but then it then requires me to
select the country/region I am in now. Even if I wanted
to, I cannot enter this required data since there are no
selection to choose from and this window cannot be
cancelled! To get rid of the window I must end the task
which shuts down Outlook. I am dazed, confused, and
miffed. Any information will be greatly appreciated.
Thanks.

Reply to this Message

Russ Valentine [MVP-Outlook] - 12 Dec 2003 22:09 GMT

Set your dialing location correctly.

Signature

Russ Valentine
[MVP-Outlook]

> I am using Outlook 97 with Windows XP. I simply want to
> use my contacts as an address book to store address and
[quoted text clipped - 12 lines]
> miffed. Any information will be greatly appreciated.
> Thanks.

Reply to this Message

- 13 Dec 2003 00:08 GMT

I don't understand why I need a dialing location with a
cable modem. Can someone give me a clue as to how to set
my dialing location correctly?

Each time I try to set some dialing properties (I don't
need), I get the same "Location Information" window that
has no selections for country/region and then I am hosed
(i.e. must end task to get rid of that window which also
knocks our Outlook).

Thanks.

>-----Original Message-----
>Set your dialing location correctly.
[quoted text clipped - 16 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 13 Dec 2003 03:05 GMT

Outlook uses your dialing location to mask phone numbers.
Control Panel > Phone and modem options...

Signature

Russ Valentine

> I don't understand why I need a dialing location with a
> cable modem. Can someone give me a clue as to how to set
[quoted text clipped - 31 lines]
> >
> >.

Reply to this Message

Hedgecutter - 15 Dec 2003 05:28 GMT

I guess I am not being clear. Control Panel > Phone and
modem options is exactly what brings up the "Location
Information" window which is exactly the window that hoses
me because I can't enter any data and I can't get rid of
this window. One cannot "enter" data into the
country/region box, one must "choose" from the pull down
menu. I have no choices in my pull down menu.

When I try to cancel this window (since I can do nothing
with it), it asks if I'm sure I want to cancel. I say yes
(or no) and it takes me right back to the Location
Information window. Ending the Location Information task
is my only way out which also end the entire Outlook
session.

>-----Original Message-----
>Outlook uses your dialing location to mask phone numbers.
[quoted text clipped - 36 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 15 Dec 2003 10:28 GMT

It sounds to me as if you have an OS problem then, not an Outlook problem.
I've never seen anything like it. Have you tried asking in an appropriate
group?

Signature

Russ Valentine
[MVP-Outlook]

> I guess I am not being clear. Control Panel > Phone and
> modem options is exactly what brings up the "Location
[quoted text clipped - 63 lines]
> >
> >.

Reply to this Message

tom - 06 Mar 2004 20:46 GMT

Russ, I have Windows XP and the newest Dell, just reformatted. I am hard user of outlook and have CRM installed. I cant get outlook to let me change flag status or add and save notes to my contacts.HELP

Reply to this Message