 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / December 2003Contact Folder won't work as Address Book
I don't know what's causing this... Outlook 2002 on an XP Pro machine. I have a new pst file into which I copied a pile of contacts from a previous outlook file. The problem is that this new contact folder cannot be used as an Address Book -- so the contacts are not available in the email fields. Right click on the Contacts folder, bring up Properties, click on the "Outlook Address Book" tab, and the "Show this folder as an email address book" checkbox is greyed out -- I am unable to check it. Any thoughts on how to fix this? I've never seen this before... Thanks for any help. --Jeff Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click Next. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes.  SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > I don't know what's causing this... Outlook 2002 on an XP Pro > machine. I have a new pst file into which I copied a pile of contacts [quoted text clipped - 10 lines] > > --Jeff Jocelyn, Thank you so much! Your solution worked! I had no clue how to set up the OAD in the "Directories and Address Books" list -- I'd never had to do that before. I enabled it, restarted (as per the dialog box that appeared), and voila! I was able to right click on the contact folder and make it an Address Book. Thank you, thank you, thank you! As always, the expertise in this newsgroup is on-target and extremely generous. Thanks... --Jeff >Go to Tools | E-mail accounts, select "View or change existing directories >or address books", and click Next. If you don't see the OAB in the [quoted text clipped - 11 lines] >E-mail address book" box. Make sure you restart Outlook after making these >changes. You're welcome :-) SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > Jocelyn, > [quoted text clipped - 26 lines] >> checking the "Show this folder as an E-mail address book" box. Make >> sure you restart Outlook after making these changes. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.