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MS Office Forum / Outlook / Contacts / December 2003Cant Use Contacts
For some reason when I send emails Outlook doesnt't recognizing emails and names I've entered into the Contacts folder. How can I delete my current contacts foler and refresh it, I think that will fix the problem. Define more clearly what you mean by "doesn't recognize." Post your Outlook version.  SignatureRuss Valentine [MVP-Outlook] > For some reason when I send emails Outlook doesnt't recognizing emails and names I've entered into the Contacts folder. How can I delete my current contacts foler and refresh it, I think that will fix the problem. I have Outlook 2003. Now first of all in the "All Mail Foldars" window, I have 2 Personal Folders listed besides all my email accounts. Why is that? Is that how its supposed to be? Is it possible to remove one of them? Secondly, my main issue is that, I have contacts in my contacts folder and when I send out an email all I have to do is type in the name of a contact and Outlook should recoginze the contact and retrieve the email address automatically. But when I try to send an email it doesn't do that, and I have to type out the email address every time even though it is saved in my contacts folder. How can I delete my contacts folder and address book and refresh the whole thing, cause I think that might make it work. No. That's not the way is is supposed to be. How did you end up with 2 PST files? You've left out some steps here. Most people just use one PST file. If I were you I'd just start over with a new Outlook profile. Make sure you know the correct name and location of the PST file you want to use and add it to the news profile. Then add the Outlook Address Book and configure it to show the Contacts Folder in your PST file. SignatureRuss Valentine [MVP-Outlook] > I have Outlook 2003. Now first of all in the "All Mail Foldars" window, I have 2 Personal Folders listed besides all my email accounts. Why is that? Is that how its supposed to be? Is it possible to remove one of them? Secondly, my main issue is that, I have contacts in my contacts folder and when I send out an email all I have to do is type in the name of a contact and Outlook should recoginze the contact and retrieve the email address automatically. But when I try to send an email it doesn't do that, and I have to type out the email address every time even though it is saved in my contacts folder. How can I delete my contacts folder and address book and refresh the whole thing, cause I think that might make it work. |
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