Sounds like the contact is being created with the Private box checked.

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Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> i am sharing a user's Contacts using a microsoft exchange
> server 5.5, so other user's can add contacts to his list.
> when they try to add a contact, it will show up on their
> list, but not on the person that is entering it on their
> computer. this user has outlook 2002 though.