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MS Office Forum / Outlook / Contacts / January 2004error message when opening a new contact
Using Win98Se with Office 2000 error message apprears when I try to create a new contact in Outlook 2000 outlook cause an invalid page fault in MS09.dll at 017f:308c33fb able to do mail and read contacts Have tried detect and repair twice with no luck Have all the updates that are available Using Norton Virus and Internet security all updated any and all help is appreciated Thanks in advance Marc Try clearing the forms cache. If you close outlook Perform a FIND (click on desktop and press <F3>) (If you are using XP or W2K operating system be sure to look in hidden files) Look for FRMCACHE.DAT file. Delete it from the find window. Restart Outlook. When you restart Outlook it will rebuild a fresh new FRMCACHE.DAT file. If this is ineffective you may try using the following technet article, though it is written for OL2000 it may be effective: OL2000: Error Message in Module MS09.DLL ... http://support.microsoft.com/default.aspx?scid=kb;en-us;303179  SignatureNikki Peterson [MVP - Outlook] Using Win98Se with Office 2000 error message apprears when I try to create a new contact in Outlook 2000 outlook cause an invalid page fault in MS09.dll at 017f:308c33fb able to do mail and read contacts Have tried detect and repair twice with no luck Have all the updates that are available Using Norton Virus and Internet security all updated any and all help is appreciated Thanks in advance Marc Running Win 98SE with Office 2000 Thanks Very much I will try - if you think of anythng else let me know Marc >-----Original Message----- >Try clearing the forms cache. [quoted text clipped - 30 lines] > >. >-----Original Message----- >Try clearing the forms cache. [quoted text clipped - 31 lines] >. > Thanks for the help it worked so far thanks so sos much struggled with this for the last 2 days off and on your the best Usinggg Win 98SE and running Office 2000 any other tips or tricks please let me know Be well marc >-----Original Message----- >Try clearing the forms cache. [quoted text clipped - 31 lines] >. > Thanks for the help it worked like a charm your the best Marc >-----Original Message----- >Try clearing the forms cache. [quoted text clipped - 31 lines] >. > Well it worked for a little time and I started to have the same problem- I went to the KB 303179 article and followed those steps. I did not have a views.dat file come up when I did a find but it is working so far. Thanks for the help once again I'll have to see if this is going to be done with or return Marc |
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