Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
DiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWord
DirectoryUser Groups
Related Topics
Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ...

MS Office Forum / Outlook / Contacts / January 2004

Tip: Looking for answers? Try searching our database.

Error message when I open Contacts folder

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Douglas Buchanan - 02 Jan 2004 15:48 GMT
I get the following error when I either switch to the Contacts folder
within outlook and sometimes when I try to open a Contact.:

"The custom form could not be opened. Outlook will use an Outlook form
instead. The form required to view this message cannot be displayed.
Contact your administrator."

There are several strange things about this error.
1.) I am not trying to view a message.
2.) When I click [OK] the contact form opens anyway.
3.) I am not using custom forms.

=== Background

This is Outlook 2003. I upgraded from outlook 2000. It started
happening several weeks after using it. It happens every time I use
it.

Just before the problem started occuring I noticed an extra PST file
that didn't contain my calendar, email, journal or anything else. I
removed or deleted it. I still have full functionality of my Contacts,
Email, Notes, Tasks...

I don't know what that was, where it came form, but maybe it had
something to do with it. If so how do I fix things?

=== How I tried to solve this problem myself...

A Google search did not uncover anything that seemed to refer to the
problem.

I looked for an answer from the Microsoft Knowledge Base. [We all know
how bad the Microsoft search is - it rearely recognizes any error
messates my MS applications throw.] None of these 'Q' articles had
anything to do with my problem:

1.) 223481
- attempt to print a meeting request message
- attempt to open an encrypted message
- attempt to synchronize a PalmPilot

2.) 251415
-  attempt to use the Outlook object model to reference an item that
requires a custom form

Microsoft has a download that is supposed to give additional
information on error messaages called "Customizable Alerts Info
Button". I installed it - it didn't tell me anything more.

Can anyone advise me?
lou lavin - 02 Jan 2004 17:08 GMT
>-----Original Message-----
>I get the following error when I either switch to the Contacts folder
[quoted text clipped - 48 lines]
>Can anyone advise me?
>.
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.