 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / January 2004Contacts list can not be accessed - error message
Hi, I saw a posting to a similar problem but not sure mine is exactly the same. When I tried to type a name in a new email, it indicates that the contacts list cannot be accessed because it was removed or I don't have permission to open it. The Address Book Tools section indicates it can not open the contacts list. The laptop is brand new, was unable to use the export XP function for 2000 as it didn't have a floppy drive or any other transfer media drives which is required for export as the first step, ugh. So copied over the Contact file which I can see in Outlook but has the email name suggestion problem. Please assume I am a novice. Your help is greatly appreciated. Nancy How did you "copy over" your Contacts? You haven't configured your Outlook Address Book Service correctly. What mail support mode of Outlook 2000 are you using?  SignatureRuss Valentine [MVP-Outlook] > Hi, > > I saw a posting to a similar problem but not sure mine is exactly the same. When I tried to type a name in a new email, it indicates that the contacts list cannot be accessed because it was removed or I don't have permission to open it. The Address Book Tools section indicates it can not open the contacts list. > The laptop is brand new, was unable to use the export XP function for 2000 as it didn't have a floppy drive or any other transfer media drives which is required for export as the first step, ugh. So copied over the Contact file which I can see in Outlook but has the email name suggestion problem. > Please assume I am a novice. Your help is greatly appreciated. > Nancy Greetings, I copied over the file with an ethernet cross over cable to the folder that looked the same location on the Windows 2000 laptop. I'm currently using on the new laptop Windows XP with Office XP Pro Outlook. > Greetings, > > I copied over the file with an ethernet cross over cable to the folder that looked the same location on the Windows 2000 laptop. I'm currently using on the new laptop Windows XP with Office XP Pro Outlook. When you say you copied over the "file" does that mean you copied the pst file from your old version of Outlook, or what did you do? EXACTLY please. Yes, I copied the OLD pst (if that is the right extension name for the contacts file) and the email files. I can see the Contacts information on the Outlook desktop on the new version. Thanks. > Yes, I copied the OLD pst (if that is the right extension name for the contacts file) and the email files. I can see the Contacts information on the Outlook desktop on the new version. > Thanks. Had you already used Outlook on the new machine before you copied the file over? Where did you copy the file to? No, had not brought up Outlook prior to copying over the files. How would I identify the contact file extension? I'm afraid its been so long now I'm not sure of the name and to make sure the address book selected in Tools (under Accounts) is the right address book selected. Since the names still does not autofill I'm reasonably sure I've selected the wrong file Any thoughts as to how I can verify which file and figure out the path? There are over 2,000 contacts in there. I had thought about maybe exporting the contact information out of Outlook and then after deleting the current contacts, importing the information back in hopes it will help rebuild whatever paths Outlook seems to want Thanks for continuing to help > No, had not brought up Outlook prior to copying over the files. How would I identify the contact file extension? > > I'm afraid its been so long now I'm not sure of the name and to make sure the address book selected in Tools (under Accounts) is the right address book selected. Since the names still does not autofill I'm reasonably sure I've selected the wrong file. > Any thoughts as to how I can verify which file and figure out the path? There are over 2,000 contacts in there. I had thought about maybe exporting the contact information out of Outlook and then after deleting the current contacts, importing the information back in hopes it will help rebuild whatever paths Outlook seems to want. > Thanks for continuing to help. can you see the contacts in the Contacts folder? if so, try this: (courtesy of Robert Crayk) Go to Tools > Email Accounts > check "View or change existing directories or address books" > is the Outlook Address Book present > if it is present then remove it close and restart Outlook and then re-add it > if it isn't present then add it > close and restart Outlook I thought you said Outlook 2000, not Outlook 2002. You simply need to reconfigure the Outlook Address Book. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. SignatureRuss Valentine [MVP-Outlook] > Greetings, > > I copied over the file with an ethernet cross over cable to the folder that looked the same location on the Windows 2000 laptop. I'm currently using on the new laptop Windows XP with Office XP Pro Outlook. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.