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MS Office Forum / Outlook / Contacts / January 2004

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Contact list empty!!!

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Cem Girit - 05 Jan 2004 22:22 GMT
Hi,

   I transferred my pst files from another computer to this one just by
copying them. Now, my contact list(s) are empty i.e. when I enter an address
in the "To..." field Outlook does not recognize the name. When I click on
the  "To.." it opens an empty address list. I seem to have to empty contact
lists and Outlook Address Book is also empty. But my contacts in the
Contacts tab are OK. I am using Outlook 2003. How can I get my contact lists
back? Any help is greatly appreciated. Thank you.

Cem
Russ Valentine [MVP-Outlook] - 05 Jan 2004 23:52 GMT
Overwriting PST files is a bad idea. Now you know why.
Just reconfigure your Outlook Address Book to show the Contacts Folder it
can't find.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB.  Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box.  Make sure you restart Outlook after making these
changes.

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Russ Valentine
[MVP-Outlook]

> Hi,
>
[quoted text clipped - 7 lines]
>
> Cem
 
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