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MS Office Forum / Outlook / Contacts / January 2004

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I can't set Contacts as an e-mail Address Book (Outlook XP)

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Stephen Connelly - 08 Jan 2004 13:11 GMT
I have a laptop and a desktop. I use Briefcase on the laptop to copy the outlook.pst file to and from the desktop. Both computers are running Windows XP Home and Outlook XP. However I can't get the laptop to set the Contacts folder as an e-mail address book. Right-clicking Contacts, clicking Properties, clicking the Outlook Address Book tab show the check box but it's "greyed out". All the contacts are showing in the Contacts folder. Any suggestions?
Russ Valentine [MVP-Outlook] - 08 Jan 2004 13:58 GMT
Add the Outlook Address Book Service to your profile.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB.  Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box.  Make sure you restart Outlook after making these
changes.

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Russ Valentine
[MVP-Outlook]

> I have a laptop and a desktop. I use Briefcase on the laptop to copy the outlook.pst file to and from the desktop. Both computers are running Windows
XP Home and Outlook XP. However I can't get the laptop to set the Contacts
folder as an e-mail address book. Right-clicking Contacts, clicking
Properties, clicking the Outlook Address Book tab show the check box but
it's "greyed out". All the contacts are showing in the Contacts folder. Any
suggestions?
 
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