Some of this may be OT, but please help if you can w/ the outlook
part...thanks

3 Questions
(Office 97 on a Win 98 SE OS)
A friend of mine was suddenly having an issue with Word crashing before open
after displaying a message of type...

'WINWORD caused an invalid page fault in
module WINWORD.EXE at ...'

I felt thier best option was to remove and reinstall office, since I didn't
have time to research the problem initially.  They did so...it didn't solve
the problem.

I noticed that after uninstalling a second time, the Program Files\Microsoft
Office folder with all the files & sub directories remained on the system
(even though I had just uninstalled), so I deleted them manually, and
reinstalled.

Now in addition to the original problem with Word, Outlook throws an error
that it couldn't find frmrdrct.dll, then throws a page fault error of its
own, and wont open.

Powerpoint and Excel seem to work fine.

So here are the 3 questions:

1)   How do I solve the page fault problems?  Any suggestions besides
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm (which looks
promising but I have yet to try)

2)   I forgot to mention they needed to back up thier Outlook address book?
Any way to recover it?  Is it stored elsewhere on disk outside of the Office
folders?

3)   Can I still recover thier mail folders?  They should be *.dbx files
somewhere under the windows system folder right?

Mr. Pig
   'bout ta wigg'