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MS Office Forum / Outlook / Contacts / January 2004outlook
Windows xp/professional - outlook 2003. The problem is that when I click on "To" when trying to send a message, I get a message "Address book could not be displayed. Contacts folder associated with this address list could not be opened, it may have been removed or deleted, or you do not have permission." Bottom line - I can't use my address book transferred from outlook 2000. How do I get out of this mess? Your Outlook Address Book is actually just a separate view of your Contacts folder...so if you have the Contacts folder, you can get the Address Book back. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click Next. If you don't see the Outlook Address Book (OAB) in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes.  SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > Windows xp/professional - outlook 2003. The problem is > that when I click on "To" when trying to send a message, [quoted text clipped - 5 lines] > from outlook 2000. > How do I get out of this mess? The OAB appears within the "Existing directories and address books" list. "Change" gets me two "personal contacts" folders. Right click does nothing. The screen provides two options "Close" or "remove". I don't get a "properties" option. >-----Original Message----- >Your Outlook Address Book is actually just a separate view of your Contacts [quoted text clipped - 28 lines] > >. Sorry, perhaps I didn't explain that part clearly enough. If the contacts folders you need to appear in the OAB aren't listed when you click the Change button, you'll need to completely exit the "E-mail Accounts" dialog boxes, then go to your Outlook Folder List, right-click a Contacts folder, select Properties, then the Outlook Address Book tab. That's where you'll find the checkbox to enable the folder as an OAB. SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > The OAB appears within the "Existing directories and > address books" list. "Change" gets me two "personal [quoted text clipped - 43 lines] >> >> . Hi, Still stumped. When I have OAB showing up on the Directories/Address book list, I click "change". "Microsoft Office Outlook Address Book" box appears. "Contacts:Personal Folders" appears in box. "Remove Address Book" is only option. No response to right click. Am I missing something here? This is past the point of mere frustration >-----Original Message----- >Sorry, perhaps I didn't explain that part clearly enough. If the contacts [quoted text clipped - 53 lines] > >. Like I said -- you need to *completely exit* that whole set of dialog boxes. When you are in the "Microsoft Office Outlook Address Book" dialog, click the Close button. That should put you back on the "E-mail Accounts" dialog -- now click the Cancel button. Now you have completely exited those dialog boxes and can go on to the rest of my instructions. Go to your Folder List, right-click a Contacts folder, select Properties, then the Outlook Address Book tab, and check the box to enable the folder as an Outlook Address Book. SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please > Hi, Still stumped. > [quoted text clipped - 72 lines] >> >> . |
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