Outlook 2003 Contact file/Personal folder issues

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Nelson - 08 Jan 2004 16:56 GMT

For whatever reason, after using the Oulook backup com addin, I've got two Personal folders, eash with a contact list. When I try to search for a contact, I get absolutely nothing. It's as if there were no contact folder in existance.

But when I go to the contact folder I can use the data there without problems. It's just when I attempt to use it outside of the folder that problems crop up.

The question is twofold:
1) How can I remove the second personal folder?
2) How can I reconnect the contacts folder with the rest of Outlook?

Thanks.

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Russ Valentine [MVP-Outlook] - 08 Jan 2004 20:46 GMT

1) R click > Close Personal Folder
2) Go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click OK. If you don't see the OAB in the
Directories and Address Books list, click the Back button, then select "Add
a new directory or address book", then "Additional Address Books", and add
the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier. Once the OAB appears in the list, select it and then click Change
to make sure the Contacts folder(s) you want to display are listed. If any
of them aren't listed, you'll need to enable those Contacts folders as
Outlook Address Books by right clicking the folder, selecting Properties,
clicking the Outlook Address Book tab, and checking the "Show this folder as
an E-mail address book" box. Make sure you restart Outlook after making
these changes.

Signature

Russ Valentine
[MVP-Outlook]

> For whatever reason, after using the Oulook backup com addin, I've got two Personal folders, eash with a contact list. When I try to search for a

contact, I get absolutely nothing. It's as if there were no contact folder
in existance.

> But when I go to the contact folder I can use the data there without problems. It's just when I attempt to use it outside of the folder that

problems crop up.

> The question is twofold:
> 1) How can I remove the second personal folder?
> 2) How can I reconnect the contacts folder with the rest of Outlook?
>
> Thanks.

Reply to this Message