I have phantom addresses in my Contacts list!

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judithbelle - 10 Jan 2004 14:55 GMT

When I change a contact's e-mail address, the old address continues to
show up on autofill. In addition, when someone sends me a group e-mail
with one wrong address, that wrong address is added to my autofill
without any action on my part. This apparently happens to my friends as
well, because they tell me they have deleted the bad address, but I
continue to get group e-mails from them with that same bad address for
one member.

How do I delete these phantom addresses once and for all!?

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Russ Valentine [MVP-Outlook] - 11 Jan 2004 10:38 GMT

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

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Russ Valentine
[MVP-Outlook]

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