Outlook does not Open

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HolyCow - 15 Jan 2004 04:20 GMT

I have office XP standard running with Windows XP Professional. Since
few days, I have been getting the message: "Outlook failed to clos
properly the last time. Start Outlook in Safe Mode? ..." Clicking ye
does not still start Outlook. I can not start Outlook no matter what
try.

My question: I am now getting a new computer, and do not care so muc
about retrieving outlook if that will not be easy. However:
1. I want my contacts saved on a zip disk so I can import it on my ne
Outlook on my new Computer. Can I do this somehow even though my ol
Outlook refuses to launch?

2. I had set up my Outlook settings after a lot of customization. I
there anyway I can retrieve these setting from my old Outlook and appl
to my new Outlook?

Thanks much for the help
-H

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Russ Valentine [MVP-Outlook] - 15 Jan 2004 10:15 GMT

The file you need to back up is your Personal Folders file (*.pst) It's
where all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup:
http://www.slipstick.com/config/backup.htm
Depending on your Outlook version, there are some other files you might want
to back up: *.rwz (rules), outcmd.dat (custom toolbars), and *.fav (outlook
bar shortcuts).

Signature

Russ Valentine
[MVP-Outlook]

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