Exporting IM Address

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Stefan - 21 Jan 2004 16:56 GMT

I would like to export/import our companies address book
into my outlook account. All works fine, except for the
IM Address field (Instant Messaging Address). If I have
a value assigned to it in my contact and do a full
standard Microsoft export the IM Address is not
exported. I tried to import it as well, but by not
knowing what value to give the header to map it I can't
do so. Any help?
Thanks, Stefan

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Don 'Bear' Wilkinson - 21 Jan 2004 18:07 GMT

> I would like to export/import our companies address book
> into my outlook account. All works fine, except for the
[quoted text clipped - 5 lines]
> do so. Any help?
> Thanks, Stefan

Don't talk my uninformed guess as the final answer, but it *may* be that
the new field is not included in the export function's 'template.' It
may be considered a "custom field". In which case you'll have to make
your own export template. Look at
http://www.slipstick.com/dev/customimport.htm Microsoft Support
Knowledgebase articles also document this; inlcude your Outlook version
in the search parameters for better search results. e.g. OL2000,
OL2002.

bear

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