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MS Office Forum / Outlook / Contacts / December 2005

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Contacts\address book

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Darren - 22 Jan 2004 17:15 GMT
I have transfered my outlook 2000 accounts to outlook
2003. Eveything is good exept my contacts dont show up in
the address book. All of the contacts are listed under
contacts, but when I click the "to" in new message ther
are no contacts. Any suggestions?
Russ Valentine [MVP-Outlook] - 22 Jan 2004 21:41 GMT
Answered daily in this group.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002/2003:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB.  Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box.  Make sure you restart Outlook after making these
changes.
Signature

Russ Valentine
[MVP-Outlook]

> I have transfered my outlook 2000 accounts to outlook
> 2003. Eveything is good exept my contacts dont show up in
> the address book. All of the contacts are listed under
> contacts, but when I click the "to" in new message ther
> are no contacts. Any suggestions?
MillahDee - 13 Dec 2005 23:23 GMT
Any suggestions for when you do all that and the contacts still don't show up
when you click the To button?  I've completely removed the Office Address
Book, restarted, added it again, registered it, etc., all to no avail.
Several times over in fact.  I have many contacts in Outlook.  I see them
when I view my Contacts folder and I see the group "Contacts" when I click
the To button, but no contacts appear.

I'm running Outlook 2000, connecting to an Exchange Server.  Any help you can
provide will be greatly appreciated.

>Answered daily in this group.
>It is not unusual for the Outlook Address Book to "lose track" of the
[quoted text clipped - 31 lines]
>> contacts, but when I click the "to" in new message ther
>> are no contacts. Any suggestions?
 
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