You should contact your reseller. BCM is on a separate CD and is not
distributed with volume license copies of Office Pro 2003 except on request.
Don't take no for answer. If you have a problem, post back with information
about who the reseller was.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> I can't find out how to request microsoft business contact manager anywhere.
>
> I have a volume license edition of office 2003 pro and for some reason, when I log a tech support request from MS, I get an error message stating
that my product number is invalid. I know I have a valid product.
> Can anyone help?
>
> Thanks is advance.