Outlook lists Fax # as Email address

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Linda B - 26 Jan 2004 20:34 GMT

When viewing the Address Book in Outlook there are
multiple listings of my contacts that have fax numbers.
In the "E-mail Types" column it lists both SMTP and FAX.
The "E-mail Address" looks like "John Smith@+1(123)456-
7890" When I deleted the extra FAX entry, it removed the
fax number from my contact. It is very confusing trying
to select the correct contact entry to send an email.

How do I fix this?

Linda

Reply to this Message

Russ Valentine [MVP-Outlook] - 26 Jan 2004 21:08 GMT

The standard behavior for the Outlook Address book is to display all
electronic addresses (both fax and e-mail). That behavior cannot be changed.
The only way to prevent the display of fax numbers is to store them in a
different field or to disguise them (e.g., precede them with an alpha
character) so that Outlook won't recognize them as phone numbers.
There are also a number of utilities available that can do this for you
automatically. Some are listed here:
http://www.slipstick.com/contacts/nofax.htm

Signature

Russ Valentine
[MVP-Outlook]

> When viewing the Address Book in Outlook there are
> multiple listings of my contacts that have fax numbers.
[quoted text clipped - 7 lines]
>
> Linda

Reply to this Message