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Elsie M - 30 Jan 2004 21:33 GMT

We are having a problem with outlook wanting to dial a local number as long
distance. We have the dialing properties set for our area code. But outlook
want to dial long distance. How can I force Outlook to dial numbers as local
numbers

thanks for any help

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Russ Valentine [MVP-Outlook] - 30 Jan 2004 23:15 GMT

It would be nice if you included your Outlook version and fax software. We
cannot read minds.

Most Microsoft Fax Services will not process dialing rules unless the phone
number to which you are sending the fax is in "international format."
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575

Signature

Russ Valentine
[MVP-Outlook]

> We are having a problem with outlook wanting to dial a local number as long
> distance. We have the dialing properties set for our area code. But outlook
> want to dial long distance. How can I force Outlook to dial numbers as local
> numbers
>
> thanks for any help

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Elsie M - 02 Feb 2004 18:52 GMT

we are using a outlook 2000 and 2002. The fax software is called faxmaker.

Are phone numbers are in international format. The issue is the system does
not recognize what is a local call and try to call the number as long
distance.

> It would be nice if you included your Outlook version and fax software. We
> cannot read minds.
[quoted text clipped - 14 lines]
> >
> > thanks for any help

Reply to this Message

Russ Valentine [MVP-Outlook] - 02 Feb 2004 21:45 GMT

Time to check with faxmaker, then. I gave you the answer for Microsoft Fax
Services. We would not have any information on third party software.

Signature

Russ Valentine
[MVP-Outlook]

> we are using a outlook 2000 and 2002. The fax software is called faxmaker.
>
[quoted text clipped - 20 lines]
> > >
> > > thanks for any help

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