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MS Office Forum / Outlook / Contacts / February 2004ol03 resetting the form used for some contacts
outlook 2003 is arbitrarily changing the form used for some contacts. i am finding that some contacts are now using the default form. they were previously using my custom form. how do i reset them back to using the custom form ? Outlook 2003 sometimes has what's known as a "forms cache" problem. Clearing the cache usually fixes it. Choose Tools | Options | Other | Advanced Options | Custom Forms, then click Manage Forms, then Clear Cache. If that doesn't fix it, check the value of the Message Class property and report back.  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > outlook 2003 is arbitrarily changing the form used for some contacts. i am > finding that some contacts are now using the default form. they were > previously using my custom form. how do i reset them back to using the > custom form ? i have been deleting frmcache every few days. (using the tools>options>.... method isn't working since Outlook mistakenly thinks there isn't enough memory; there is 103 mb out of 256 mb available. i don't know how to determine the message class property value. I couldn't find anything in "help" to help me. jeffrey > Outlook 2003 sometimes has what's known as a "forms cache" problem. Clearing > the cache usually fixes it. Choose Tools | Options | Other | Advanced [quoted text clipped - 6 lines] > > previously using my custom form. how do i reset them back to using the > > custom form ? Add the Message Class field to the view. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > i have been deleting frmcache every few days. (using the tools>options>.... > method isn't working since Outlook mistakenly thinks there isn't enough [quoted text clipped - 11 lines] > > If that doesn't fix it, check the value of the Message Class property and > > report back. > > > outlook 2003 is arbitrarily changing the form used for some contacts. i > am > > > finding that some contacts are now using the default form. they were > > > previously using my custom form. how do i reset them back to using the > > > custom form ? to be clear: most of the contacts are using the correct form, only a few insist on using the default form. (btw, what does the 'page' icon to the left of the name mean? most are a yellow page with a pin, some are the ol03 contact icon. i think all the contacts using the wrong default form have a ol03 contact icon next to them. but some with a contact icon use the correct custom form.) > Outlook 2003 sometimes has what's known as a "forms cache" problem. Clearing > the cache usually fixes it. Choose Tools | Options | Other | Advanced [quoted text clipped - 6 lines] > > previously using my custom form. how do i reset them back to using the > > custom form ? The icon is certainly one indication that the item may be using a default or one-off form. Message class and size are the others. See http://www.slipstick.com/dev/formpub.htm#oneoff SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > to be clear: most of the contacts are using the correct form, only a few > insist on using the default form. (btw, what does the 'page' icon to the [quoted text clipped - 8 lines] > > > previously using my custom form. how do i reset them back to using the > > > custom form ? message class for the incorrect form contacts is: ipm.contact . for the others it is: ipm.contact.jeffrey contact form . i guess this isn't surprising. is there a way change it back to what it was, that is simpler then copying all the data manually to a new contact? > Outlook 2003 sometimes has what's known as a "forms cache" problem. Clearing > the cache usually fixes it. Choose Tools | Options | Other | Advanced [quoted text clipped - 6 lines] > > previously using my custom form. how do i reset them back to using the > > custom form ? You need to change the MessageClass on the existing items to point to your new form's class. See http://www.slipstick.com/dev/newdefaultform.htm#convert for several tools and scripts to accomplish this. Changing the class is generally not something that Outlook does arbitrarily. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > message class for the incorrect form contacts is: ipm.contact . for the > others it is: ipm.contact.jeffrey contact form . > i guess this isn't surprising. > is there a way change it back to what it was, that is simpler then copying > all the data manually to a new contact? > > > outlook 2003 is arbitrarily changing the form used for some contacts. i > am > > > finding that some contacts are now using the default form. they were > > > previously using my custom form. how do i reset them back to using the > > > custom form ? excellent. docmessageclass.exe did the trick. simple and easy to use. since it takes a special tool to change the message class, apparently is was outlook that did the changing. no one will be able to say its never happened before. thanks for the help. btw, since i have your attention. is there a way to keep the navigation pane showing a month calendar and folder list at the same time? it shows the calendar until i click on a folder, then it goes away. i tried posting this question a couple of times here and in another forum. no reponse. thanks again, jeffrey > You need to change the MessageClass on the existing items to point to your > new form's class. See [quoted text clipped - 15 lines] > > > > previously using my custom form. how do i reset them back to using the > > > > custom form ? Works fine here. I click on the folder list, then a calendar folder. I see the calendar folder and the folder list. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > btw, since i have your attention. is there a way to keep the navigation pane > showing a month calendar and folder list at the same time? it shows the > calendar until i click on a folder, then it goes away. i tried posting this > question a couple of times here and in another forum. no reponse. correct. and when i click on inbox the calender goes away again and becomes the calender folder. whenever i want some idea about what days are still open (yes, incredible, there are days 2 or 3 weeks from now that are unscheduled) i have to click on calendar and wait for scheduled days to become highlighted. can't i set the calendar to remain 'open', and not reduce to a folder when working in email or contacts? > Works fine here. I click on the folder list, then a calendar folder. I see > the calendar folder and the folder list. [quoted text clipped - 5 lines] > this > > question a couple of times here and in another forum. no reponse. You can keep the calendar open in its own window: When you start Outlook, go to Calendar, then right-click Calendar and choose Open in New WIndow. Go back to the first window and use mail, contacts, etc. all day. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > correct. and when i click on inbox the calender goes away again and becomes > the calender folder. whenever i want some idea about what days are still > open (yes, incredible, there are days 2 or 3 weeks from now that are > unscheduled) i have to click on calendar and wait for scheduled days to > become highlighted. can't i set the calendar to remain 'open', and not > reduce to a folder when working in email or contacts? ok. i guess there isn't any way to keep a month visible in the navigation pane. opening in a separate window works. so long as i remember not to minimize outlook; thank you. > You can keep the calendar open in its own window: When you start Outlook, go > to Calendar, then right-click Calendar and choose Open in New WIndow. Go [quoted text clipped - 7 lines] > > become highlighted. can't i set the calendar to remain 'open', and not > > reduce to a folder when working in email or contacts? |
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