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MS Office Forum / Outlook / Contacts / February 2004No Such INterface Supported
I can't believe Outlook has not improved in this respect. I have uninstalled Office 2000, did some cleanup [eveidently not enough], cleaned the registry [also apparently not enough], and Outlook still sucks. I have finally got OUtlook to recognize an address book, but when I select an address for the "TO" textbox, then click the OK button, I get an error that says "No Such Interface Supported" with a title of "Microsoft Office Word" and the address I selected is not inserted in the "TO" of the message. This is beyond crazy, and any help would be appreciated. Thanks, Mark McCasland We'll be happy to help if you could provide some information. I can't make heads or tails out of your post, what you did or why. Provide a more accurate version and mail support mode. List the steps you used precisely and the steps that produce that error message.  SignatureRuss Valentine [MVP-Outlook] > I can't believe Outlook has not improved in this respect. I have uninstalled > Office 2000, did some cleanup [eveidently not enough], cleaned the registry [quoted text clipped - 8 lines] > > Mark McCasland This is a "fresh" install of Outlook 2003 [Office 2003]. I uninstalled Office 2002, cleaned out the registry, all folders and files in Local Settings, App Files, etc. Running fully patched Win2k Pro. My goal was to have a non-polluted installation of Outlook with no accounts, address books, messages, and any and all other files/settings. THe previous install was Outlook 2002 [Office 2002] All I am doing is clicking on the Contacts in Outlook and adding 1 contact record. I then click the Mail item, click new for a new message. Click the "TO" button, select the contact so it shows in the "TO" textbox of the dialogue box. When I click OK, I get the error message, "No Such Interface Supported". I did a full install of Office 2003 from my set MSDN DVDs. > We'll be happy to help if you could provide some information. I can't make > heads or tails out of your post, what you did or why. Provide a more [quoted text clipped - 17 lines] > > > > Mark McCasland FWIW, fixing this problem will be a moot point since when I click the Send/Receive button or send a message, I get the error "The operation failed. An object can not be found." I have uninstalled and cleaned twice now, and all these still fail. > We'll be happy to help if you could provide some information. I can't make > heads or tails out of your post, what you did or why. Provide a more [quoted text clipped - 17 lines] > > > > Mark McCasland In your first post you said you uninstalled Office 2000. In your second you said Office XP. Which is it? How did you migrate your Outlook Data? How did you recreate your mail accounts and what type of accounts are they? SignatureRuss Valentine [MVP-Outlook] > FWIW, fixing this problem will be a moot point since when I click the > Send/Receive button or send a message, I get the error "The operation [quoted text clipped - 26 lines] > > > > > > Mark McCasland Office XP. I exported all my data because I wanted to start with a fresh install of Offices, especialy Outlook because it was giving me such problems. Once I installed Office XP, I deleted all Office and Outlook folders from Program Files and Local Settings. I also deleted Office and Outlook registry keys, and ran a registry cleanup utility to remove invalid registry entries. In short, my goal was to have ZERO lingering info anywhere regarding the previous Office installations, data, and settings. I would deal with importing my contacts and messages once 2003 was installed and running properly. So much for that idea. > In your first post you said you uninstalled Office 2000. In your second you > said Office XP. [quoted text clipped - 33 lines] > > > > > > > > Mark McCasland Well I've never seen this problem reported so far with upgrades from Office XP, but then I've never seen anyone attempt a "clean" install the way you did. That was really only necessary with Office 2000 (which did have an eraser utility so that one could actually approximate a clean install). We all know there are no such things as clean installs with Office. The only supported upgrade scenario from Office XP I've seen is an in place upgrade. The only problems I've seen with in place upgrades from Office XP have been solved by creating a new profile. Your installation appears far too corrupt for that. If your previous installation was giving you trouble, it is likely you've simply compounded them now. Have you tried running Detect and Repair from Office 2003? SignatureRuss Valentine [MVP-Outlook] > Office XP. I exported all my data because I wanted to start with a fresh > install of Offices, especialy Outlook because it was giving me such [quoted text clipped - 49 lines] > > > > > > > > > > Mark McCasland Just did. Same results. This should not have been considered an upgrade. I have MSDN Universal and am installing it from one of the DVDs. I guess I could uninstall again, re-install Office XP and work from there. < sigh > > Well I've never seen this problem reported so far with upgrades from Office > XP, but then I've never seen anyone attempt a "clean" install the way you [quoted text clipped - 67 lines] > > > > > > > > > > > > Mark McCasland Uninstalled everything. Installed Office 2000. Brought up Outlook, it configured properly, I added my accounts and contacts, all works perfectly, I am able to select contacts for emails, and send/receive. I install Office 2003 - complete install - which first uninstalled 2000 for me. Fire up Outlook, at least the Send/Receive now works. However, I still get the No Such Interface Supported error with "Microsoft Word" in the title bar when trying to select a contact in a new e-mail message. FWIW, when Outlook 2003 first fired up this time, it wanted information on some LDAP Server. All this is is a laptop for gosh sakes. I canceled that, then went into Tools, E-Mail Accounts, and deleted that from my Addresss Book list. All that is left is the Outlook Address Book [MAPI]. OS: Win 2KPro, SP4 Dell Inspiron 8100 Laptop, 512MB RAM > Well I've never seen this problem reported so far with upgrades from Office > XP, but then I've never seen anyone attempt a "clean" install the way you [quoted text clipped - 67 lines] > > > > > > > > > > > > Mark McCasland Remove the Outlook Address Book from your profile. Restart Outlook. Add it back and make sure it points correctly to your default Contacts Folder. Restart Outlook again. Also make sure that Outlook is designated as your default Mail program. SignatureRuss Valentine [MVP-Outlook] > Uninstalled everything. Installed Office 2000. Brought up Outlook, it > configured properly, I added my accounts and contacts, all works perfectly, [quoted text clipped - 95 lines] > > > > > > > > > > > > > > Mark McCasland I think I have found part of the problem. It seems that if I designate Word as my e-mail editor, I get this error. If I change it to the Outlook editor, all works as expected. However, I have ALWAYS installed the same version of Word along with Outlook and all the other Office apps. The way I caught this was clicking the Message to Contact button when adding an entry in my address book. I have removed and readded address books add nauseum, rebooted PC, deleted, exited, relaunched added back, exited, relaunched, etc., etc. I have at least narrowed down the cause, but the reason makes no sense. Thanks for hanging with me. > Remove the Outlook Address Book from your profile. Restart Outlook. Add it > back and make sure it points correctly to your default Contacts Folder. [quoted text clipped - 115 lines] > > > > > > > > > > > > > > > > Mark McCasland This is absolute insanity. I imported my contacts list, and I now get Object Can Not be Found when I click the Send/Receive button. Good bye Office 2003, you piece of crap. > Remove the Outlook Address Book from your profile. Restart Outlook. Add it > back and make sure it points correctly to your default Contacts Folder. [quoted text clipped - 115 lines] > > > > > > > > > > > > > > > > Mark McCasland Sorry I couldn't help, but this is too large a snarl to untangle from a distance. I doubt the problem is actually with Office 2003. In my experience, if the previous version of Office was experiencing a problem, upgrading to the next version only compounds the problem to the point it becomes unsolvable, as you have unfortunately now confirmed. SignatureRuss Valentine [MVP-Outlook] > This is absolute insanity. I imported my contacts list, and I now get Object > Can Not be Found when I click the Send/Receive button. Good bye Office 2003, [quoted text clipped - 134 lines] > > > > > > > > > > > > > > > > > > Mark McCasland Outlook is just wound too tight with the OS, the registry, Word, the Address book, etc. Too paraphrase, Balmer -- Simplify, simplify, simplify. > Sorry I couldn't help, but this is too large a snarl to untangle from a > distance. I doubt the problem is actually with Office 2003. In my [quoted text clipped - 160 lines] > > > > > > > > > > > > > > > > > > > > Mark McCasland Couldn't agree more. It has gotten to the point that I will not even install a new Office version until I have a clean platform. Not practical for the real world, of course, but it sure keeps me out of trouble. SignatureRuss Valentine [MVP-Outlook] > Outlook is just wound too tight with the OS, the registry, Word, the Address > book, etc. Too paraphrase, Balmer -- Simplify, simplify, simplify. [quoted text clipped - 185 lines] > > > > > > > > > > > > > > > > > > > > > > Mark McCasland |
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