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MS Office Forum / Outlook / Contacts / February 2004

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Auto Complete Problems

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PRD-Novamax - 03 Feb 2004 07:06 GMT
I just upgraded from Office 2000 to Office 2003 and don't seem to be able to get the Auto-Complete feature to work.  I am typing the names into the TO/CC & BCC fileds and nothing happens.  I am trying this in the "New Mail Message" window that opens, when I click on that icon.  Is this the right place I assume?  I type in a name I know is in my Outlook Address Book and nothing happens.  I had trouble intitally with my Outlook Address Book, so that I deleted it and created a new one.  Address Book works fine.  All my contacts seem to be in there.  The check mark for the Auto-Complete option is also on in the E-Mail options menu.  Any ides or suggestions ?  Thanks.
Russ Valentine [MVP-Outlook] - 03 Feb 2004 10:22 GMT
How many messages have you sent? Autocomplete uses a cache of names created
from messages you have sent, not your Address Book.
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Russ Valentine
[MVP-Outlook]

> I just upgraded from Office 2000 to Office 2003 and don't seem to be able to get the Auto-Complete feature to work.  I am typing the names into the
TO/CC & BCC fileds and nothing happens.  I am trying this in the "New Mail
Message" window that opens, when I click on that icon.  Is this the right
place I assume?  I type in a name I know is in my Outlook Address Book and
nothing happens.  I had trouble intitally with my Outlook Address Book, so
that I deleted it and created a new one.  Address Book works fine.  All my
contacts seem to be in there.  The check mark for the Auto-Complete option
is also on in the E-Mail options menu.  Any ides or suggestions ?  Thanks.
zweigphoto.com - 27 Feb 2004 02:11 GMT
Russ

Your responses are not adequate.  How is this problem fixed and how do you prevent it from happening again.  I had two to three years of email addresses that I used on a regular basis.  It just isn't so easy for us layman users to understand what cache is and how outlook all of a sudden loses data.
Russ Valentine [MVP-Outlook] - 27 Feb 2004 10:16 GMT
What problem?
You failed to include any information in your message and the thread is dead
long ago.

Signature

Russ Valentine
[MVP-Outlook]

> Russ,
>
> Your responses are not adequate.  How is this problem fixed and how do you prevent it from happening again.  I had two to three years of email
addresses that I used on a regular basis.  It just isn't so easy for us
layman users to understand what cache is and how outlook all of a sudden
loses data.
 
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