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MS Office Forum / Outlook / Contacts / February 2004

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Outlook Not Using Correct Contacts Folder for Email

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Chris Helps - 05 Feb 2004 01:47 GMT
Hi All

I just reinstalled WinXP and Outlook 2002. I re-imported my Personal Folder,
and everything seemed OK, except that Outlook seems to not be finding some
email addresses from my visible Contacts.

Previously I had a similar problem where email addresses were fetched from
another, old Contacts set from an older version of my Personal Folder.
Somone here kindly showed me how to select the folder used for email
addresses, but unfortunately that message (which I saved) seems to have
disappeared during my OS re-install.

Help!

Thanks,
Chris
Jocelyn Fiorello [MVP - Outlook] - 05 Feb 2004 02:23 GMT
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken.  To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next.  If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB.  Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box.  Make sure you restart Outlook after making these
changes.

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***

> Hi All
>
[quoted text clipped - 12 lines]
> Thanks,
> Chris
Chris Helps - 05 Feb 2004 02:49 GMT
Thanks, Jocelyn, I'll give it a try.

> This is a common occurrence when moving things around -- the association
> between the Contacts folder and the Outlook Address Book gets broken.  To
[quoted text clipped - 30 lines]
> > Thanks,
> > Chris
 
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