By reading any of the myriad posts here asking the same question.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

Signature
Russ Valentine
[MVP-Outlook]
> How can you do this in Outlook 2002?
Merrick - 09 Feb 2004 11:07 GMT
Thanks Russ but I have already done all that (followed your [and
others'] instructions to the letter), undone it, redone it etc. but to
no avail. Any other suggestions perhaps?
Russ Valentine [MVP-Outlook] - 09 Feb 2004 11:31 GMT
Explain where your Contacts reside and exactly what you tried.
The procedure works. Reread it. Here is the longer version:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature
Russ Valentine
[MVP-Outlook]
> Thanks Russ but I have already done all that (followed your [and
> others'] instructions to the letter), undone it, redone it etc. but to
> no avail. Any other suggestions perhaps?
Marius Kloppers - 09 Feb 2004 17:01 GMT
> Explain where your Contacts reside and exactly what you tried.
> The procedure works. Reread it. Here is the longer version:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Follow the procedure as above - but delete the existing Outlook
address book, then add one, then restart outlook. Should work.
Merrick - 11 Feb 2004 17:09 GMT
Thanks for all the help.
After talking to the user again, there was an issue with the sync of
his
iPAQ PDA which caused some issues. What I've done to solve the problem
is open up the contacts in the contacts folder, edit either the fax
number or email address (whichever was relevant by just cutting it and
re-pasting) and saving the contact again. This seems to work but the
contacts have to be individually altered. I haven't tested exporting
the entire contacts list and then importing it, but that may work too.
Regards