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MS Office Forum / Outlook / Contacts / February 2004

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Duplicate folders in 2003

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Michael H. - 09 Feb 2004 20:51 GMT
Hi there
My problem...at least in this regard..is this
From Outlook in Office XPstandard (2000?) I exported a .pst file
Then on a new computer with Outlook 2003 installed I placed the .pst file in the users outlook folder
Now upon opening Outlook I have duplicate folders
All new mail and contacts are being duplicated as well
What's to be done
Thank
Michael H
Russ Valentine [MVP-Outlook] - 09 Feb 2004 21:15 GMT
Just plopping down a PST file is the worst possible way to "configure"
Outlook.
You must configure Outlook expressly to use a different PST file. And don't
export a PST. Just copy and reuse it.
Start over with a new profile and configure it with the one and only PST
file you want to use.

To use another PST file (such as one from an earlier installation) and set
it to be the default for your current installation of Outlook, you will
first need to know the location and name of the PST file you'd like to use
as your new default. Then use the following directions:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.

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Russ Valentine
[MVP-Outlook]

> Hi there.
> My problem...at least in this regard..is this;
[quoted text clipped - 5 lines]
> Thanks
> Michael H.
- 10 Feb 2004 00:34 GMT
I also have duplicate folders in 2002 but I seem to have
lost many of my contacts when I tried to create a subfile
of business contacts.  I now have a contacts list which
contains the business subset I was trying to create, a
backup contacts file with slightly more names but not
all, and a file I named for the business contacts with
nothing in it.  How do I resolve this and get back the
scores of contacts which appear missing?  Thanks for any
help.
>-----Original Message-----
>Just plopping down a PST file is the worst possible way to "configure"
[quoted text clipped - 35 lines]
>
>.
Russ Valentine [MVP-Outlook] - 10 Feb 2004 01:23 GMT
Since you've jumped into this thread, would you care to provide the steps
that created your situation so someone could troubleshoot? You have provided
no information.
Signature

Russ Valentine

> I also have duplicate folders in 2002 but I seem to have
> lost many of my contacts when I tried to create a subfile
[quoted text clipped - 63 lines]
> >
> >.
Michael H. - 11 Feb 2004 22:41 GMT
Russ...you're the bomb!
Woohoo Yippie Far out!

I told the person who instructed me to copy and plop the .pst your comment:

"Just plopping down a PST file is the worst possible way to "configure"
Outlook."

Then proceeded to fix the problem on 2 machines but not on his... Ha!
( I'll get to his soon...)

Thanks man... ;-)

Peace
Michael H.
 
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