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MS Office Forum / Outlook / Contacts / February 2004

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PAB doesn't show in contacts

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Glenn - 11 Feb 2004 01:26 GMT
I have entries in my PAB that do not show in contacts.  How do I fix this?
Sue Mosher [MVP] - 11 Feb 2004 03:06 GMT
The PAB and the Contacts folder are two different places for storing
contacts. They're not connected in any way. What is it that you want to fix?
Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> I have entries in my PAB that do not show in contacts.  How do I fix this?
Glenn - 11 Feb 2004 21:21 GMT
Sue
    I understand they are two different things.  How do I get my entries in the OAB (PAB) to show in my contacts?  I've told outlook to use contacts as an email address book.  Why does MS Outlook have to have two different locations/files for storing address

Glen
   
    ----- Sue Mosher [MVP] wrote: ----
   
    The PAB and the Contacts folder are two different places for storin
    contacts. They're not connected in any way. What is it that you want to fix
    --
    Sue Mosher, Outlook MV
    Author o
         Microsoft Outlook Programming - Jumpstart fo
         Administrators, Power Users, and Developer
         http://www.outlookcode.com/jumpstart.asp
   
   
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com..
    > I have entries in my PAB that do not show in contacts.  How do I fix this
Sue Mosher [MVP] - 11 Feb 2004 21:58 GMT
OAB  <> PAB. You can import the PAB into your Contacts folder, then remove
the PAB from the profile. PAB support is there for legacy files that go back
to WIndows 95's Exchange client.
Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Sue,
>      I understand they are two different things.  How do I get my entries in the OAB (PAB) to show in my contacts?  I've told outlook to use contacts
as an email address book.  Why does MS Outlook have to have two different
locations/files for storing address?

> Glenn
>
>      ----- Sue Mosher [MVP] wrote: -----
>
>      The PAB and the Contacts folder are two different places for storing
>      contacts. They're not connected in any way. What is it that you want to fix?

>      "Glenn" <anonymous@discussions.microsoft.com> wrote in message
>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
>      > I have entries in my PAB that do not show in contacts.  How do I fix this?
Glenn - 11 Feb 2004 22:11 GMT
Sue
   Why do new contacts go into the OAB rather than contacts

Glen
   
    ----- Sue Mosher [MVP] wrote: ----
   
    OAB  <> PAB. You can import the PAB into your Contacts folder, then remov
    the PAB from the profile. PAB support is there for legacy files that go bac
    to WIndows 95's Exchange client
    --
    Sue Mosher, Outlook MV
    Author o
         Microsoft Outlook Programming - Jumpstart fo
         Administrators, Power Users, and Developer
         http://www.outlookcode.com/jumpstart.asp
   
   
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:0DC3BFB1-A331-4436-AE4D-60F2942F06BD@microsoft.com..
    > Sue
    >      I understand they are two different things.  How do I get my entrie
    in the OAB (PAB) to show in my contacts?  I've told outlook to use contact
    as an email address book.  Why does MS Outlook have to have two differen
    locations/files for storing address
    >> Glen
    >>      ----- Sue Mosher [MVP] wrote: ----
    >>      The PAB and the Contacts folder are two different places for storin
    >      contacts. They're not connected in any way. What is it that you wan
    to fix
   
    >>      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com..
    >> I have entries in my PAB that do not show in contacts.  How do
    fix this
Sue Mosher [MVP] - 11 Feb 2004 23:12 GMT
Contacts are never created directly in the Outlook Address Book. (The
Outlook Address Book is a component that displays entries from your contacts
folders that have electronic addresses.) What makes you think that they are?

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Sue,
>     Why do new contacts go into the OAB rather than contacts?
[quoted text clipped - 30 lines]
>      >> I have entries in my PAB that do not show in contacts.  How do I
>      fix this?
Glenn - 12 Feb 2004 04:36 GMT
    Because there are entries with email addresses in the OAB that are not in the contacts list, and that's where I created them at.
    ----- Sue Mosher [MVP] wrote: -----
   
    Contacts are never created directly in the Outlook Address Book. (The
    Outlook Address Book is a component that displays entries from your contacts
    folders that have electronic addresses.) What makes you think that they are?
   
    --
    Sue Mosher, Outlook MVP
    Author of
         Microsoft Outlook Programming - Jumpstart for
         Administrators, Power Users, and Developers
         http://www.outlookcode.com/jumpstart.aspx
   
   
    "Glenn" <anonymous@discussions.microsoft.com> wrote in message
    news:E4E7ADFB-EA51-4E16-8858-62805B829134@microsoft.com...
    > Sue,
    >     Why do new contacts go into the OAB rather than contacts?
    >> Glenn
    >>      ----- Sue Mosher [MVP] wrote: -----
    >>      OAB  <> PAB. You can import the PAB into your Contacts folder, then
    remove
    >      the PAB from the profile. PAB support is there for legacy files that
    go back
    >      to WIndows 95's Exchange client.
    >      --
    >      Sue Mosher, Outlook MVP
    >      Author of
    >           Microsoft Outlook Programming - Jumpstart for
    >           Administrators, Power Users, and Developers
    >           http://www.outlookcode.com/jumpstart.aspx
    >>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in message
    >      news:0DC3BFB1-A331-4436-AE4D-60F2942F06BD@microsoft.com...
    >> Sue,
    >>      I understand they are two different things.  How do I get my
    entries
    >      in the OAB (PAB) to show in my contacts?  I've told outlook to use
    contacts
    >      as an email address book.  Why does MS Outlook have to have two
    different
    >      locations/files for storing address?
    >>> Glenn
    >>>      ----- Sue Mosher [MVP] wrote: -----
    >>>      The PAB and the Contacts folder are two different places for
    storing
    >>      contacts. They're not connected in any way. What is it that
    you want
    >      to fix?
    >>>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    message
    >>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
    >>> I have entries in my PAB that do not show in contacts.  How do I
    >      fix this?
Sue Mosher [MVP] - 12 Feb 2004 12:19 GMT
I think Russ has you on the right track. The contacts you're looking for
could be in any of the three contacts folders. You might want to consolidate
them.
Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>      Because there are entries with email addresses in the OAB that are not in the contacts list, and that's where I created them at.
Glenn - 13 Feb 2004 02:11 GMT
Sue,
    I did consolidate them.  One was empty, it was "Outlook PCS".  I deleted it.  The others I copied into the main contacts folder, then deleted it.  There are still addresses in the OAB that do not display in the contacts folder.
   
    ----- Sue Mosher [MVP] wrote: -----
   
    I think Russ has you on the right track. The contacts you're looking for
    could be in any of the three contacts folders. You might want to consolidate
    them.
    --
    Sue Mosher, Outlook MVP
    Author of
         Microsoft Outlook Programming - Jumpstart for
         Administrators, Power Users, and Developers
         http://www.outlookcode.com/jumpstart.aspx
   
   
    "Glenn" <anonymous@discussions.microsoft.com> wrote in message
    news:8285EAEB-8370-42D9-B6A4-6CB8D38D4FF0@microsoft.com...
    >>      Because there are entries with email addresses in the OAB that are
    not in the contacts list, and that's where I created them at.
Sue Mosher [MVP-Outlook] - 13 Feb 2004 03:09 GMT
For example? (I agree with Russ -- it's not possible, so I can only assume
there's something key detail that you haven't shared.)

> Sue,
>      I did consolidate them.  One was empty, it was "Outlook PCS".  I deleted it.  The others I copied into the main contacts folder, then deleted
it.  There are still addresses in the OAB that do not display in the
contacts folder.

>      ----- Sue Mosher [MVP] wrote: -----
>
>      I think Russ has you on the right track. The contacts you're looking for
>      could be in any of the three contacts folders. You might want to consolidate
>      them.

>      "Glenn" <anonymous@discussions.microsoft.com> wrote in message
>      news:8285EAEB-8370-42D9-B6A4-6CB8D38D4FF0@microsoft.com...
>      >>      Because there are entries with email addresses in the OAB that are
>      not in the contacts list, and that's where I created them at.
Russ Valentine [MVP-Outlook] - 11 Feb 2004 03:10 GMT
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder. That's one of the
reasons no one uses it. It was replaced by the Outlook Address Book.
Signature

Russ Valentine
[MVP-Outlook]

> I have entries in my PAB that do not show in contacts.  How do I fix this?
Glenn - 11 Feb 2004 21:21 GMT
Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook calls it a PAB still.  How can I get the entries in my OAB to show in my contacts folder

Glen
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    Outlook has not used a PAB for years. Why are you
    The PAB is completely separate from the Contacts Folder. That's one of th
    reasons no one uses it. It was replaced by the Outlook Address Book
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com..
    > I have entries in my PAB that do not show in contacts.  How do I fix this
Russ Valentine [MVP-Outlook] - 11 Feb 2004 22:22 GMT
I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an entry in the
Outlook Address Book that does not exist in a Contacts Folder. The Outlook
Address Book contains no data and can only display data that resides in a
Contacts Folder.
Signature

Russ Valentine
[MVP-Outlook]

> Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook calls it a PAB still.  How can I get the entries in my OAB to show in my
contacts folder?

> Glenn
>
[quoted text clipped - 9 lines]
>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
>      > I have entries in my PAB that do not show in contacts.  How do I fix this?
Glenn - 11 Feb 2004 22:36 GMT
Well, maybe I have an alien version of MS Outlook 2002.  The embedded help files still call the address book a personal address book.  I have entered new contacts into the contacts folder only to have them not display in the contacts folder however when I select the little open book icon for the address book, the new entry is there.  I've even had the experience of having an entry that I just typed into a new contact not display in contacts or the address book and so I do a find on it and boom, its there and I can display the information.  Can that be explained
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    I've never seen Help confuse the PAB and the OAB
    Your question is confusing. There can be no such thing as an entry in th
    Outlook Address Book that does not exist in a Contacts Folder. The Outloo
    Address Book contains no data and can only display data that resides in
    Contacts Folder
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:73EB28B5-DB0C-4DC5-A234-8F87EA968448@microsoft.com..
    > Russ, I realize it's an OAB rather than a PAB, however MS Help on Outloo
    calls it a PAB still.  How can I get the entries in my OAB to show in m
    contacts folder
    >> Glen
    >>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>      Outlook has not used a PAB for years. Why are you
    >      The PAB is completely separate from the Contacts Folder. That's on
    of th
    >      reasons no one uses it. It was replaced by the Outlook Address Book
    >      --
    >      Russ Valentin
    >      [MVP-Outlook
    >      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com..
    >> I have entries in my PAB that do not show in contacts.  How do
    fix this
Russ Valentine [MVP-Outlook] - 11 Feb 2004 23:12 GMT
I'm sure it can be explained if you tell us the precise configuration of
your Outlook Profile, how many Personal Folders exist, how many Contacts
Folders exist, how you have the Outlook Address Book configured and exactly
how you are creating these Contacts. Include your Outlook version and
whether you installed it clean or not. I would also suggest that if for some
reason you were using the PAB with this profile, that you start over with a
clean Profile that contains only one PST file and the Outlook Address Book
Service. Instructions here:
http://support.microsoft.com/support/kb/articles/q287/0/72.asp

Then to be sure you configure the Outlook Address Book correctly:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563

Signature

Russ Valentine
[MVP-Outlook]

> Well, maybe I have an alien version of MS Outlook 2002.  The embedded help files still call the address book a personal address book.  I have entered
new contacts into the contacts folder only to have them not display in the
contacts folder however when I select the little open book icon for the
address book, the new entry is there.  I've even had the experience of
having an entry that I just typed into a new contact not display in contacts
or the address book and so I do a find on it and boom, its there and I can
display the information.  Can that be explained.

>      ----- Russ Valentine [MVP-Outlook] wrote: -----
>
[quoted text clipped - 24 lines]
>      >> I have entries in my PAB that do not show in contacts.  How do I
>      fix this?
Glenn - 12 Feb 2004 04:26 GMT
Here goes.  I'm running Outlook 2002 (10.4712.4219)SP-2.  I have one personal folder.  I have one main contacts folder with two subfolders under that.  When I look at my OAB from the Tools/Email Accounts/View existing address books, OAB is the only one there.  When I look at the properties of the contacts file/OAB, the box is checked to use as an email as an address book.  I was never using a PAB, I only mentioned PAB vs. OAB because the embedded help file calls it a PAB.  It was a clean install and I have only my pst file
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    I'm sure it can be explained if you tell us the precise configuration o
    your Outlook Profile, how many Personal Folders exist, how many Contact
    Folders exist, how you have the Outlook Address Book configured and exactl
    how you are creating these Contacts. Include your Outlook version an
    whether you installed it clean or not. I would also suggest that if for som
    reason you were using the PAB with this profile, that you start over with
    clean Profile that contains only one PST file and the Outlook Address Boo
    Service. Instructions here
    http://support.microsoft.com/support/kb/articles/q287/0/72.as
   
    Then to be sure you configure the Outlook Address Book correctly
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756
   
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:0CCDFAF6-686A-4FA8-A368-06B1A3FA2FBC@microsoft.com..
    > Well, maybe I have an alien version of MS Outlook 2002.  The embedded hel
    files still call the address book a personal address book.  I have entere
    new contacts into the contacts folder only to have them not display in th
    contacts folder however when I select the little open book icon for th
    address book, the new entry is there.  I've even had the experience o
    having an entry that I just typed into a new contact not display in contact
    or the address book and so I do a find on it and boom, its there and I ca
    display the information.  Can that be explained
    >>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>      I've never seen Help confuse the PAB and the OAB
    >      Your question is confusing. There can be no such thing as an entry i
    th
    >      Outlook Address Book that does not exist in a Contacts Folder. Th
    Outloo
    >      Address Book contains no data and can only display data that reside
    in
    >      Contacts Folder
    >      --
    >      Russ Valentin
    >      [MVP-Outlook
    >      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:73EB28B5-DB0C-4DC5-A234-8F87EA968448@microsoft.com..
    >> Russ, I realize it's an OAB rather than a PAB, however MS Help o
    Outloo
    >      calls it a PAB still.  How can I get the entries in my OAB to show i
    m
    >      contacts folder
    >>> Glen
    >>>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>>      Outlook has not used a PAB for years. Why are you
    >>      The PAB is completely separate from the Contacts Folder
    That's on
    >      of th
    >>      reasons no one uses it. It was replaced by the Outlook Addres
    Book
    >>      --
    >>      Russ Valentin
    >>      [MVP-Outlook
    >>      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com..
    >>> I have entries in my PAB that do not show in contacts.  How do
    >      fix this
Russ Valentine [MVP-Outlook] - 12 Feb 2004 10:02 GMT
Bingo. One of those three Contacts Folders will contain the entries you see
in your Outlook Address Book. It cannot be otherwise. Never make entries
directly into the Address Book interface--that's not what it's for and
you'll lose track of them. Always make entries into the Contacts Folder
where you want them to reside. Make sure you are displaying the correct
Contacts Folder(s) in the Outlook Address Book (Tools > E-mail accounts >
View or change existing directories or address books > Outlook Address Book
> Change.).
I've already posted all the other solutions you might need.
Signature

Russ Valentine
[MVP-Outlook]

> Here goes.  I'm running Outlook 2002 (10.4712.4219)SP-2.  I have one personal folder.  I have one main contacts folder with two subfolders under
that.  When I look at my OAB from the Tools/Email Accounts/View existing
address books, OAB is the only one there.  When I look at the properties of
the contacts file/OAB, the box is checked to use as an email as an address
book.  I was never using a PAB, I only mentioned PAB vs. OAB because the
embedded help file calls it a PAB.  It was a clean install and I have only
my pst file.

>      ----- Russ Valentine [MVP-Outlook] wrote: -----
>
[quoted text clipped - 58 lines]
>      >>> I have entries in my PAB that do not show in contacts.  How do I
>      >      fix this?
Glenn - 12 Feb 2004 18:21 GMT
I only make entries into my Contacts folder.  I don't know what the Address Book interface is.  When I want to add a contact into the contacts folder, I select that contacts folder and the select "New" from the toolbar.  If I want a contact in the subfolder, I then copy from the contact view into the subfolder, and no the missing contacts are not in the subfolders, I've looked
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    Bingo. One of those three Contacts Folders will contain the entries you se
    in your Outlook Address Book. It cannot be otherwise. Never make entrie
    directly into the Address Book interface--that's not what it's for an
    you'll lose track of them. Always make entries into the Contacts Folde
    where you want them to reside. Make sure you are displaying the correc
    Contacts Folder(s) in the Outlook Address Book (Tools > E-mail accounts
    View or change existing directories or address books > Outlook Address Boo
    > Change.)
    I've already posted all the other solutions you might need
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:6426FE38-CA12-4B2C-8DBE-195B8C78C12A@microsoft.com..
    > Here goes.  I'm running Outlook 2002 (10.4712.4219)SP-2.  I have on
    personal folder.  I have one main contacts folder with two subfolders unde
    that.  When I look at my OAB from the Tools/Email Accounts/View existin
    address books, OAB is the only one there.  When I look at the properties o
    the contacts file/OAB, the box is checked to use as an email as an addres
    book.  I was never using a PAB, I only mentioned PAB vs. OAB because th
    embedded help file calls it a PAB.  It was a clean install and I have onl
    my pst file
    >>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>      I'm sure it can be explained if you tell us the precise configuratio
    o
    >      your Outlook Profile, how many Personal Folders exist, how man
    Contact
    >      Folders exist, how you have the Outlook Address Book configured an
    exactl
    >      how you are creating these Contacts. Include your Outlook version an
    >      whether you installed it clean or not. I would also suggest that i
    for som
    >      reason you were using the PAB with this profile, that you start ove
    with
    >      clean Profile that contains only one PST file and the Outlook Addres
    Boo
    >      Service. Instructions here
    >      http://support.microsoft.com/support/kb/articles/q287/0/72.as
    >>      Then to be sure you configure the Outlook Address Book correctly
    >      http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756
    >>      --
    >      Russ Valentin
    >      [MVP-Outlook
    >      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:0CCDFAF6-686A-4FA8-A368-06B1A3FA2FBC@microsoft.com..
    >> Well, maybe I have an alien version of MS Outlook 2002.  Th
    embedded hel
    >      files still call the address book a personal address book.  I hav
    entere
    >      new contacts into the contacts folder only to have them not displa
    in th
    >      contacts folder however when I select the little open book icon fo
    th
    >      address book, the new entry is there.  I've even had the experienc
    o
    >      having an entry that I just typed into a new contact not display i
    contact
    >      or the address book and so I do a find on it and boom, its there an
    I ca
    >      display the information.  Can that be explained
    >>>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>>      I've never seen Help confuse the PAB and the OAB
    >>      Your question is confusing. There can be no such thing as a
    entry i
    >      th
    >>      Outlook Address Book that does not exist in a Contacts Folder
    Th
    >      Outloo
    >>      Address Book contains no data and can only display data tha
    resides
    >      in a
    >>      Contacts Folder.
    >>      --
    >>      Russ Valentine
    >>      [MVP-Outlook]
    >>      "Glenn" <anonymous@discussions.microsoft.com> wrote in message
    >>      news:73EB28B5-DB0C-4DC5-A234-8F87EA968448@microsoft.com...
    >>> Russ, I realize it's an OAB rather than a PAB, however MS Help on
    >      Outlook
    >>      calls it a PAB still.  How can I get the entries in my OAB to
    show in
    >      my
    >>      contacts folder?
    >>>> Glenn
    >>>>      ----- Russ Valentine [MVP-Outlook] wrote: -----
    >>>>      Outlook has not used a PAB for years. Why are you?
    >>>      The PAB is completely separate from the Contacts Folder.
    >      That's one
    >>      of the
    >>>      reasons no one uses it. It was replaced by the Outlook
    Address
    >      Book.
    >>>      --
    >>>      Russ Valentine
    >>>      [MVP-Outlook]
    >>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    message
    >>>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
    >>>> I have entries in my PAB that do not show in contacts.  How do I
    >>      fix this?
Russ Valentine [MVP-Outlook] - 12 Feb 2004 21:24 GMT
The Address Book interface is simply the view of your Contacts Folder you
get when you open the Address Book in Outlook. That's all the Outlook
Address Book is: a view of your Contacts Folder. That's why it is not
possible for you to see an entry in your Address Book that does not exist in
at least one of your Contacts Folders.
Signature

Russ Valentine
[MVP-Outlook]

> I only make entries into my Contacts folder.  I don't know what the Address Book interface is.  When I want to add a contact into the contacts
folder, I select that contacts folder and the select "New" from the toolbar.
If I want a contact in the subfolder, I then copy from the contact view into
the subfolder, and no the missing contacts are not in the subfolders, I've
looked.

>      ----- Russ Valentine [MVP-Outlook] wrote: -----
>
[quoted text clipped - 98 lines]
>      >>>> I have entries in my PAB that do not show in contacts.  How do I
>      >>      fix this?
Glenn - 13 Feb 2004 01:56 GMT
Well Russ, I beg to differ with you.  I have entries that show in the OAB when I select it from the tool bar, that do not display in the contact view
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    The Address Book interface is simply the view of your Contacts Folder yo
    get when you open the Address Book in Outlook. That's all the Outloo
    Address Book is: a view of your Contacts Folder. That's why it is no
    possible for you to see an entry in your Address Book that does not exist i
    at least one of your Contacts Folders
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:D41EF4E5-246A-4480-BF2F-6940613C4B35@microsoft.com..
    > I only make entries into my Contacts folder.  I don't know what th
    Address Book interface is.  When I want to add a contact into the contact
    folder, I select that contacts folder and the select "New" from the toolbar
    If I want a contact in the subfolder, I then copy from the contact view int
    the subfolder, and no the missing contacts are not in the subfolders, I'v
    looked
    >>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>      Bingo. One of those three Contacts Folders will contain the entrie
    you se
    >      in your Outlook Address Book. It cannot be otherwise. Never mak
    entrie
    >      directly into the Address Book interface--that's not what it's fo
    an
    >      you'll lose track of them. Always make entries into the Contact
    Folde
    >      where you want them to reside. Make sure you are displaying th
    correc
    >      Contacts Folder(s) in the Outlook Address Book (Tools > E-mai
    accounts >>      View or change existing directories or address books > Outloo
    Address Boo
    >> Change.)
    >      I've already posted all the other solutions you might need
    >      --
    >      Russ Valentin
    >      [MVP-Outlook
    >      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:6426FE38-CA12-4B2C-8DBE-195B8C78C12A@microsoft.com..
    >> Here goes.  I'm running Outlook 2002 (10.4712.4219)SP-2.  I hav
    on
    >      personal folder.  I have one main contacts folder with two subfolder
    unde
    >      that.  When I look at my OAB from the Tools/Email Accounts/Vie
    existin
    >      address books, OAB is the only one there.  When I look at th
    properties o
    >      the contacts file/OAB, the box is checked to use as an email as a
    addres
    >      book.  I was never using a PAB, I only mentioned PAB vs. OAB becaus
    th
    >      embedded help file calls it a PAB.  It was a clean install and I hav
    onl
    >      my pst file
    >>>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>>      I'm sure it can be explained if you tell us the precis
    configuratio
    >      o
    >>      your Outlook Profile, how many Personal Folders exist, ho
    man
    >      Contact
    >>      Folders exist, how you have the Outlook Address Boo
    configured an
    >      exactl
    >>      how you are creating these Contacts. Include your Outloo
    version an
    >>      whether you installed it clean or not. I would also sugges
    that i
    >      for som
    >>      reason you were using the PAB with this profile, that yo
    start ove
    >      with
    >>      clean Profile that contains only one PST file and the Outloo
    Addres
    >      Boo
    >>      Service. Instructions here
    >>      http://support.microsoft.com/support/kb/articles/q287/0/72.as
    >>>      Then to be sure you configure the Outlook Address Boo
    correctly
    >>      http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756
    >>>      --
    >>      Russ Valentin
    >>      [MVP-Outlook
    >>      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >>      news:0CCDFAF6-686A-4FA8-A368-06B1A3FA2FBC@microsoft.com..
    >>> Well, maybe I have an alien version of MS Outlook 2002.  Th
    >      embedded help
    >>      files still call the address book a personal address book.  I
    have
    >      entered
    >>      new contacts into the contacts folder only to have them not
    display
    >      in the
    >>      contacts folder however when I select the little open book
    icon for
    >      the
    >>      address book, the new entry is there.  I've even had the
    experience
    >      of
    >>      having an entry that I just typed into a new contact not
    display in
    >      contacts
    >>      or the address book and so I do a find on it and boom, its
    there and
    >      I can
    >>      display the information.  Can that be explained.
    >>>>      ----- Russ Valentine [MVP-Outlook] wrote: -----
    >>>>      I've never seen Help confuse the PAB and the OAB.
    >>>      Your question is confusing. There can be no such thing as an
    >      entry in
    >>      the
    >>>      Outlook Address Book that does not exist in a Contacts
    Folder.
    >      The
    >>      Outlook
    >>>      Address Book contains no data and can only display data that
    >      resides
    >>      in a
    >>>      Contacts Folder.
    >>>      --
    >>>      Russ Valentine
    >>>      [MVP-Outlook]
    >>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    message
    >>>      news:73EB28B5-DB0C-4DC5-A234-8F87EA968448@microsoft.com...
    >>>> Russ, I realize it's an OAB rather than a PAB, however MS Help on
    >>      Outlook
    >>>      calls it a PAB still.  How can I get the entries in my OAB to
    >      show in
    >>      my
    >>>      contacts folder?
    >>>>> Glenn
    >>>>>      ----- Russ Valentine [MVP-Outlook] wrote: -----
    >>>>>      Outlook has not used a PAB for years. Why are you?
    >>>>      The PAB is completely separate from the Contacts Folder.
    >>      That's one
    >>>      of the
    >>>>      reasons no one uses it. It was replaced by the Outlook
    >      Address
    >>      Book.
    >>>>      --
    >>>>      Russ Valentine
    >>>>      [MVP-Outlook]
    >>>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    >      message
    >>>>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
    >>>>> I have entries in my PAB that do not show in contacts.  How do I
Russ Valentine [MVP-Outlook] - 13 Feb 2004 02:55 GMT
Only you can sort it. I've given you all the tools. I cannot do it from
here. What you claim is simply not possible. You're overlooking something.
Signature

Russ Valentine
[MVP-Outlook]

> Well Russ, I beg to differ with you.  I have entries that show in the OAB when I select it from the tool bar, that do not display in the contact view.
>
[quoted text clipped - 72 lines]
>      >      with a
>      >>      clean Profile that contains only one PST file and the Outlook

>      Address
>      >      Book
>      >>      Service. Instructions here:
>      >>
http://support.microsoft.com/support/kb/articles/q287/0/72.asp
>      >>>      Then to be sure you configure the Outlook Address Book
>      correctly:
>      >>
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563
>      >>>      --
>      >>      Russ Valentine
[quoted text clipped - 64 lines]
>      >>>>> I have entries in my PAB that do not show in contacts.  How do I
>      >>>      fix this?
Glenn - 13 Feb 2004 16:26 GMT
Well, I've tried to follow both your's and Sue's recommendations and haven't fixed the issue.  I suppose I'll have to go someplace else.  Thanks for your help
   
    ----- Russ Valentine [MVP-Outlook] wrote: ----
   
    Only you can sort it. I've given you all the tools. I cannot do it fro
    here. What you claim is simply not possible. You're overlooking something
    --
    Russ Valentin
    [MVP-Outlook
    "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    news:4B3762D3-E9D5-4AF1-9AC8-388020526BD2@microsoft.com..
    > Well Russ, I beg to differ with you.  I have entries that show in the OA
    when I select it from the tool bar, that do not display in the contact view
    >>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>      The Address Book interface is simply the view of your Contacts Folde
    yo
    >      get when you open the Address Book in Outlook. That's all the Outloo
    >      Address Book is: a view of your Contacts Folder. That's why it is no
    >      possible for you to see an entry in your Address Book that does no
    exist i
    >      at least one of your Contacts Folders
    >      --
    >      Russ Valentin
    >      [MVP-Outlook
    >      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >      news:D41EF4E5-246A-4480-BF2F-6940613C4B35@microsoft.com..
    >> I only make entries into my Contacts folder.  I don't know what th
    >      Address Book interface is.  When I want to add a contact into th
    contact
    >      folder, I select that contacts folder and the select "New" from th
    toolbar
    >      If I want a contact in the subfolder, I then copy from the contac
    view int
    >      the subfolder, and no the missing contacts are not in the subfolders
    I'v
    >      looked
    >>>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>>      Bingo. One of those three Contacts Folders will contain th
    entrie
    >      you se
    >>      in your Outlook Address Book. It cannot be otherwise. Neve
    mak
    >      entrie
    >>      directly into the Address Book interface--that's not what it'
    fo
    >      an
    >>      you'll lose track of them. Always make entries into th
    Contact
    >      Folde
    >>      where you want them to reside. Make sure you are displayin
    th
    >      correc
    >>      Contacts Folder(s) in the Outlook Address Book (Tools > E-mai
    >      accounts >>      View or change existing directories or address book
    > Outloo
    >      Address Boo
    >>> Change.)
    >>      I've already posted all the other solutions you might need
    >>      --
    >>      Russ Valentin
    >>      [MVP-Outlook
    >>      "Glenn" <anonymous@discussions.microsoft.com> wrote in messag
    >>      news:6426FE38-CA12-4B2C-8DBE-195B8C78C12A@microsoft.com..
    >>> Here goes.  I'm running Outlook 2002 (10.4712.4219)SP-2.  I hav
    >      on
    >>      personal folder.  I have one main contacts folder with tw
    subfolder
    >      unde
    >>      that.  When I look at my OAB from the Tools/Emai
    Accounts/Vie
    >      existin
    >>      address books, OAB is the only one there.  When I look at th
    >      properties o
    >>      the contacts file/OAB, the box is checked to use as an emai
    as a
    >      addres
    >>      book.  I was never using a PAB, I only mentioned PAB vs. OA
    becaus
    >      th
    >>      embedded help file calls it a PAB.  It was a clean install an
    I hav
    >      onl
    >>      my pst file
    >>>>      ----- Russ Valentine [MVP-Outlook] wrote: ----
    >>>>      I'm sure it can be explained if you tell us the precis
    >      configuratio
    >>      o
    >>>      your Outlook Profile, how many Personal Folders exist, ho
    >      man
    >>      Contact
    >>>      Folders exist, how you have the Outlook Address Boo
    >      configured an
    >>      exactl
    >>>      how you are creating these Contacts. Include your Outlook
    >      version and
    >>>      whether you installed it clean or not. I would also suggest
    >      that if
    >>      for some
    >>>      reason you were using the PAB with this profile, that you
    >      start over
    >>      with a
    >>>      clean Profile that contains only one PST file and the Outlook
   
    >      Address
    >>      Book
    >>>      Service. Instructions here:
    >>>
    http://support.microsoft.com/support/kb/articles/q287/0/72.asp
    >>>>      Then to be sure you configure the Outlook Address Book
    >      correctly:
    >>>
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563
    >>>>      --
    >>>      Russ Valentine
    >>>      [MVP-Outlook]
    >>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    message
    >>>      news:0CCDFAF6-686A-4FA8-A368-06B1A3FA2FBC@microsoft.com...
    >>>> Well, maybe I have an alien version of MS Outlook 2002.  The
    >>      embedded help
    >>>      files still call the address book a personal address book.  I
    >      have
    >>      entered
    >>>      new contacts into the contacts folder only to have them not
    >      display
    >>      in the
    >>>      contacts folder however when I select the little open book
    >      icon for
    >>      the
    >>>      address book, the new entry is there.  I've even had the
    >      experience
    >>      of
    >>>      having an entry that I just typed into a new contact not
    >      display in
    >>      contacts
    >>>      or the address book and so I do a find on it and boom, its
    >      there and
    >>      I can
    >>>      display the information.  Can that be explained.
    >>>>>      ----- Russ Valentine [MVP-Outlook] wrote: -----
    >>>>>      I've never seen Help confuse the PAB and the OAB.
    >>>>      Your question is confusing. There can be no such thing as an
    >>      entry in
    >>>      the
    >>>>      Outlook Address Book that does not exist in a Contacts
    >      Folder.
    >>      The
    >>>      Outlook
    >>>>      Address Book contains no data and can only display data that
    >>      resides
    >>>      in a
    >>>>      Contacts Folder.
    >>>>      --
    >>>>      Russ Valentine
    >>>>      [MVP-Outlook]
    >>>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    >      message
    >>>>      news:73EB28B5-DB0C-4DC5-A234-8F87EA968448@microsoft.com...
    >>>>> Russ, I realize it's an OAB rather than a PAB, however MS Help
    on
    >>>      Outlook
    >>>>      calls it a PAB still.  How can I get the entries in my OAB
    to
    >>      show in
    >>>      my
    >>>>      contacts folder?
    >>>>>> Glenn
    >>>>>>      ----- Russ Valentine [MVP-Outlook] wrote: -----
    >>>>>>      Outlook has not used a PAB for years. Why are you?
    >>>>>      The PAB is completely separate from the Contacts Folder.
    >>>      That's one
    >>>>      of the
    >>>>>      reasons no one uses it. It was replaced by the Outlook
    >>      Address
    >>>      Book.
    >>>>>      --
    >>>>>      Russ Valentine
    >>>>>      [MVP-Outlook]
    >>>>>      "Glenn" <anonymous@discussions.microsoft.com> wrote in
    >>      message
    >>>>>      news:D532115F-CF63-4478-9330-01DF1FEFCF0F@microsoft.com...
    >>>>>> I have entries in my PAB that do not show in contacts.  How do
 
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