Cant use Contacts as Email Contacts

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Greg - 13 Feb 2004 14:38 GMT

I have recently upgraded from Oulook 2000 to Windows 2003
Small Business Server with Exchange and Outlook 2003. I
have a co-worker that has her contacts available to view
and edit but cant select them for email. I have viewed
the properties to select it as an email address book but
the radio buttons are greyed out. I have no clue on this
so any help would be greatly appreciated.

Thanks
Greg

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Sue Mosher [MVP-Outlook] - 13 Feb 2004 14:56 GMT

The process of adding another user's Contacts folder to your own address
book display is somewhat involved:

1. Start with a profile that logs directly onto the other user's mailbox,
not your own.

2. On the Properties dialog for the other user's Contacts folder, make sure
that it's set to display in the Outlook Address Book and give it a display
name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* to change the mailbox
from the other user's to your own. On the Advanced tab of the Exchange
Server service, add the other user's mailbox as a secondary mailbox.

5. Restart Outlook, and you should see the Joe's Contacts in your Outlook
Address Book as well as your own Contacts folder.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I have recently upgraded from Oulook 2000 to Windows 2003
> Small Business Server with Exchange and Outlook 2003. I
[quoted text clipped - 6 lines]
> Thanks
> Greg

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