Contacts - "unable to display the folder"

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Dave - 15 Feb 2004 22:57 GMT

I get this message with a grey screen when I try to
display the main Contacts list. The folder list under
Contacts won't expand to other sub-folders. I'm running
Office 2000 on Windows XP Prof.
The contacts and the sub-folders are there, (they can be
seen when checking email addresses) but not displayable.

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Jocelyn Fiorello [MVP - Outlook] - 16 Feb 2004 02:11 GMT

Are you using a .PST file? If so, try running the Inbox Repair Tool against
it to see if it finds any errors. Search your drive for a file called
scanpst.exe and run it.

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Jocelyn Fiorello
MVP - Outlook

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> I get this message with a grey screen when I try to
> display the main Contacts list. The folder list under
> Contacts won't expand to other sub-folders. I'm running
> Office 2000 on Windows XP Prof.
> The contacts and the sub-folders are there, (they can be
> seen when checking email addresses) but not displayable.

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Dave - 16 Feb 2004 10:01 GMT

>-----Original Message-----
>Are you using a .PST file? If so, try running the Inbox Repair Tool against
[quoted text clipped - 9 lines]
>
>Thanks Joceyln, I found that and ran it on my pst files;

it found a few minor errors on some, but the problem is
still there

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