Business contact manager problems

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fabrikology@verizon.net - 18 Feb 2004 15:33 GMT

Has anyone had an issue with opening business contacts
with a message "array index out of bounds"? or "The
custom form could not be openend"?

I haven't knowing changed anything in my computer however
business contacts has stopped functioning.

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Sue Mosher [MVP-Outlook] - 18 Feb 2004 16:14 GMT

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache.

If the problem persists, you might want to initiate a support incident with
Microsoft at
http://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit. You
will need a .Net Passport, but there should be no charge for filing the
request for help.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Has anyone had an issue with opening business contacts
> with a message "array index out of bounds"? or "The
> custom form could not be openend"?
>
> I haven't knowing changed anything in my computer however
> business contacts has stopped functioning.

Reply to this Message