Cannot delete Outlook folders

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Merv Norton - 27 Feb 2004 20:56 GMT

I have tried to delete empty Outlook folders under Contacts. I have deleted
these empty folders by going to Tools/ E-mail Accounts/Directory/ View or
change existing directory accounts. When I got to my Address Book I get an
empty screen with a drop dowm list. The displayed name is Outlook Address
Book. When I click on the list it contains my active folders and those that
are empty that I had tried to delete.

How can I delete these empty folder nams from the Address Book drop down
list and have my Contavts be the first to be displayed?

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Russ Valentine [MVP-Outlook] - 27 Feb 2004 21:32 GMT

How exactly did you delete them?
The correct location to delete the invalid references is:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.

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Russ Valentine
[MVP-Outlook]

> I have tried to delete empty Outlook folders under Contacts. I have deleted
> these empty folders by going to Tools/ E-mail Accounts/Directory/ View or
[quoted text clipped - 5 lines]
> How can I delete these empty folder nams from the Address Book drop down
> list and have my Contavts be the first to be displayed?

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