> My boiler plate reply is:
> If you have Contacts in the Contacts folder but they are not
> accessible when
> you click on the To button, check these settings:
> Make sure the Contact folder is enabled as an email address book.
> Right
> click the Contacts folder, choose Properties then Outlook Address
> Book. Is
> the box to enable as email address book is checked?
> If this is grayed out...
> Go to Tools | Email Accounts, choose View or change existing
> directories or
> address book. Is the Outlook Address Book present? If it isn't
> listed, add
> it and close and restart Outlook.  If it is listed, then remove it
> and close
> then restart Outlook and repeat these steps to add it.
>
> Or Google for previous replies...