If you back up from the address that Sue provided, there
is a section on starting a Word letter from an Outlook
contact. Under the "Other Tools" section there is a link
to a very nice solution to our problems. http://software-
solutions.co.nz/aladdins_wd/alwdabout.htm. I d/l their
trial version, and it works great. It allows you to
program fields into Microsoft templates, (Very Easily) or
your own templates. Graphics and all can be utilized in
your templates with no problems. I can open a contact,
click on a button and an envelope with letterhead and my
company letterhead come up in Word with all of the
contacts information. Hope this helps you out, I know it
has helped me!!!