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MS Office Forum / Outlook / Contacts / August 2004

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Outlook XP Display Map

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NanaK - 02 Aug 2004 04:17 GMT
I have Outlook XP running all from my computer.  However, when I click to display a map of the contact address absolutely nothing happens.  This is a feature that we would like to use, but cannot resolve how to get the map to display.  I use MSN explorer as a web browser, and thought it might be because I wasn't using IE, so I made IE my default browser, but still nothing happens.
Sue Mosher [MVP-Outlook] - 04 Aug 2004 13:43 GMT
See http://www.outlook-tips.net/howto/displaymap.htm

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Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> I have Outlook XP running all from my computer.  However, when I click to display a map of the contact address absolutely nothing happens.  This is a
feature that we would like to use, but cannot resolve how to get the map to
display.  I use MSN explorer as a web browser, and thought it might be
because I wasn't using IE, so I made IE my default browser, but still
nothing happens.
NanaK - 06 Aug 2004 22:41 GMT
since posting, I have loaded Office 2003 Professional and display map still
not working.  Followed all directions from your response and tried each of
the different URL's but I keep getting the message that MS has encountered a
problem and unable to complete.  [This is more than I got before].  Any other
suggestions?

> See http://www.outlook-tips.net/howto/displaymap.htm
>
[quoted text clipped - 4 lines]
> because I wasn't using IE, so I made IE my default browser, but still
> nothing happens.
Sue Mosher [MVP-Outlook] - 06 Aug 2004 23:14 GMT
The technique described at the page I suggested does not apply to Outlook
2003, unfortunately. You should remove the added registry value completely.
Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> since posting, I have loaded Office 2003 Professional and display map still
> not working.  Followed all directions from your response and tried each of
[quoted text clipped - 3 lines]
>
> > See http://www.outlook-tips.net/howto/displaymap.htm

> > > I have Outlook XP running all from my computer.  However, when I click to
> > display a map of the contact address absolutely nothing happens.  This is a
> > feature that we would like to use, but cannot resolve how to get the map to
> > display.  I use MSN explorer as a web browser, and thought it might be
> > because I wasn't using IE, so I made IE my default browser, but still
> > nothing happens.
NanaK - 15 Aug 2004 03:19 GMT
After trying to get this to work, it appears that I need to set up a file
type in my folder options in order to get this to navigate.  Any idea on what
the file type might be and how to get it set up in order to have this work
when it is clicked on either in the contact or in the smart tags?

> The technique described at the page I suggested does not apply to Outlook
> 2003, unfortunately. You should remove the added registry value completely.
[quoted text clipped - 18 lines]
> > > because I wasn't using IE, so I made IE my default browser, but still
> > > nothing happens.
Sue Mosher [MVP-Outlook] - 15 Aug 2004 04:21 GMT
Where does the information a file type come from?

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> After trying to get this to work, it appears that I need to set up a file
> type in my folder options in order to get this to navigate.  Any idea on what
[quoted text clipped - 23 lines]
> > > > because I wasn't using IE, so I made IE my default browser, but still
> > > > nothing happens.
NanaK - 15 Aug 2004 16:09 GMT
When I click on the display map I get the following message:  This file does
not have a program associated with it for performing this action.  Create an
association in the Folder Options control panel.

If I go to the Folder Options in the control panel, under file types either
I need to select from the list [which it obviously isn't in there] or create
new.

> Where does the information a file type come from?
>
[quoted text clipped - 36 lines]
> still
> > > > > nothing happens.
Sue Mosher [MVP-Outlook] - 15 Aug 2004 19:31 GMT
Did you remove the map URL key from the registry, the one you added earlier?

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> When I click on the display map I get the following message:  This file does
> not have a program associated with it for performing this action.  Create an
[quoted text clipped - 42 lines]
> > still
> > > > > > nothing happens.
NanaK - 16 Aug 2004 00:29 GMT
Yes, I removed the registry entry that I had added earlier, as indicated by
your response.

> Did you remove the map URL key from the registry, the one you added earlier?
>
[quoted text clipped - 55 lines]
> > > still
> > > > > > > nothing happens.

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