Contacts not showing when composing new message

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Steve - 04 Aug 2004 02:53 GMT

I have copied the Outlook.pst file from my old computer to my new computer, in the same location as the default outlook.pst file on the new computer.

The trouble I now have is that the contacts do not show when composing a new message after clicking To... button. (But they do show on the left column under contacts).

After pressing To... I get the following message:
The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permission. For information on how to remove this folder from the Outlook Address Book, see MS Office OL Help.

Can anybody advise how I can fix this problem??

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regards
Steve

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Sue Mosher [MVP-Outlook] - 04 Aug 2004 14:47 GMT

Try removing the Outlook Address Book, restarting Outlook, then adding it
back in.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I have copied the Outlook.pst file from my old computer to my new computer, in the same location as the default outlook.pst file on the new

computer.

> The trouble I now have is that the contacts do not show when composing a new message after clicking To... button. (But they do show on the left

column under contacts).

> After pressing To... I get the following message:
> The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or

deleted, or you do not have permission. For information on how to remove
this folder from the Outlook Address Book, see MS Office OL Help.

> Can anybody advise how I can fix this problem??

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rgscott - 05 Aug 2004 23:03 GMT

I have the same issue and this did not fix the problem

> Try removing the Outlook Address Book, restarting Outlook, then adding it
> back in.
[quoted text clipped - 14 lines]
> >
> > Can anybody advise how I can fix this problem??

Reply to this Message

Sue Mosher [MVP-Outlook] - 05 Aug 2004 23:21 GMT

Please describe the symptoms of your issue and give your Outlook version.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I have the same issue and this did not fix the problem
>
> > Try removing the Outlook Address Book, restarting Outlook, then adding it
> > back in.

> > > I have copied the Outlook.pst file from my old computer to my new
> > computer, in the same location as the default outlook.pst file on the new
[quoted text clipped - 11 lines]
> > >
> > > Can anybody advise how I can fix this problem??

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