Email Address

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

AFC - 06 Aug 2004 21:06 GMT

Each time I send an email one particular person - the
properties on the address are an old email address that is
no longer in my contact data base. The contact has the
correct email address in it. The "display as" is the
correct address, however the email goes to an address that
no longer exsists. I have done a searce for the address
that appears and it cannot be found.

Can anyone tell me where outlook is getting this address?

Reply to this Message

Jocelyn Fiorello [MVP - Outlook] - 07 Aug 2004 06:09 GMT

Is this Outlook 2002 or 2003? If so, the bad autocomplete entry is located
in your autocomplete cache file. If you want to delete individual entries
from this file, start typing in a name and when the list comes up, point to
the entry you want to delete (so that it's highlighted) and press Delete.
To delete the whole cache and start over, look for a file with an .NK2
extension and rename it or move it. Outlook will start a new cache file the
next time an e-mail address is typed into the To: box. Note that if you're
using Windows 2000 or XP, you'll need to search in hidden and system folders
to find the .NK2 file (it also helps to have file extensions visible).

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***

> Each time I send an email one particular person - the
> properties on the address are an old email address that is
[quoted text clipped - 5 lines]
>
> Can anyone tell me where outlook is getting this address?

Reply to this Message