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MS Office Forum / Outlook / Contacts / August 2004outlook 2003 email "to" button error
I installed a new Dell with outlook 2003 and copied the previous outlook.pst to the new system. I then started Outlook and the exited and deleted the current (empty) outlook.pst. Then I opened Outlook and directed it to the previous outlook.pst that I had copied. Now when I use the New mail button and the email window opens and I click on the "To" button I get this error: "The address list could not be displayed. The contacts folder associated with the address list could not be opened. It may have been moved or deleted or you do not have permissions etc. etc. How can I get the "To" button to show the contacts that are there from the copied outlook.pst???? Thank you... Try removing the Outlook Address Book service, restarting Outlook, then adding the Outlook Address Book back in.  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > I installed a new Dell with outlook 2003 and copied the previous > outlook.pst to the new system. I then started Outlook and the exited [quoted text clipped - 12 lines] > > Thank you... Sue, I can't find a way to do that. Can you be more specific? Thanks a ton! Jim > Try removing the Outlook Address Book service, restarting Outlook, then > adding the Outlook Address Book back in. [quoted text clipped - 15 lines] > > > > Thank you... Choose Tools | Email Accounts > View or change existing directories or address books. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Sue, I can't find a way to do that. Can you be more specific? > Thanks a ton! Jim > > > Try removing the Outlook Address Book service, restarting Outlook, then > > adding the Outlook Address Book back in. > > > I installed a new Dell with outlook 2003 and copied the previous > > > outlook.pst to the new system. I then started Outlook and the exited [quoted text clipped - 12 lines] > > > > > > Thank you... Sue, Maybe we are not talking about the same thing... Outlook has a tools menu - the tools menu does not have "email Accounts" - it has "accounts" and that is where I setup an email account with user name, password, mail servers etc. I have looked there repeatedly and do not see any choice for "View or change existing directories or address books" Am I looking in the wrong place..... Thanks again! Jim > Choose Tools | Email Accounts > View or change existing directories or > address books. [quoted text clipped - 24 lines] > > > > > > > > Thank you... Yes it does in Outlook 2003. Look again, making sure you expand the menu. Tools | Accounts would be the command in Outlook 2000 IMO mode. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Sue, > [quoted text clipped - 12 lines] > > Choose Tools | Email Accounts > View or change existing directories or > > address books. > > > Sue, I can't find a way to do that. Can you be more specific? > > > Thanks a ton! Jim [quoted text clipped - 20 lines] > > > > > > > > > > Thank you... |
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