I have recently reformatted my computer after a failed attempt to upgrade to
Office 2003 over Office 2002. I now exclusively have Office 2003 and am
running Outlook 2003 for my email and contacts, calendar etc.

I imported the contacts from my .pst file copied from my earlier version of
Outlook 2002.  

When I first started to use Outlook 2003 none of my contacts were being
associated to the emails I was trying to send, that is, I would type the
recipient ‘s name (not the email address) and it was not being recognised
even though the details were in the Contacts List. I then imported the .pst
file again but the problem continued.

I followed instructions from the Outlook troubleshooter and associated the
second version of the .pst file to the Outlook and removed the first.

I have now discovered that when I type in a new contact it is saved in the
Contact folder but it is not recognised when I try to send an email. I have
subsequently discovered that within my Address Book I have two folders called
Contacts each with different information in them but only one folder called
Contacts in Outlook 2003.

How can I merge the Address Book Contact folders so all my contact
information is within one folder? If I remove one of the folders from the
Address Book, will I lose the information?

I hope that you will be able to advise me.

Regards

Robert