Make sure the screen focus is active to that view.

Signature
Russ Valentine
[MVP-Outlook]
> Outlook2003 - In the Address Card View you can enter a letter on the last
> name and be taken to that group. i.e. Press W and you are taken to the W's.
> I have a user for whom this ability has ceased operating.
>
> Any thoughts or suggestions.
jhicks52 - 18 Aug 2004 23:21 GMT
Thanks Russ but as the ole saying goes -'been there done that'.
> Make sure the screen focus is active to that view.
> > Outlook2003 - In the Address Card View you can enter a letter on the last
[quoted text clipped - 3 lines]
> >
> > Any thoughts or suggestions.
Russ Valentine [MVP-Outlook] - 19 Aug 2004 00:10 GMT
Been where and done what? Explain how you have verified that the view has
screen focus.

Signature
Russ Valentine
[MVP-Outlook]
> Thanks Russ but as the ole saying goes -'been there done that'.
>
[quoted text clipped - 5 lines]
> > >
> > > Any thoughts or suggestions.
Sorry. Made sure the contacts were in either Address Cards or Detailed
Address Card view, and at least 1 contact had complete focus.
> Outlook2003 - In the Address Card View you can enter a letter on the last
> name and be taken to that group. i.e. Press W and you are taken to the W's.
> I have a user for whom this ability has ceased operating.
>
> Any thoughts or suggestions.
Russ Valentine [MVP-Outlook] - 19 Aug 2004 02:25 GMT
Then you are reporting a problem that has never been reproduced to my
knowledge. I'll look for repros. Make sure you are not using the "Outlook
Today" view for your root PST file.

Signature
Russ Valentine
[MVP-Outlook]
> Sorry. Made sure the contacts were in either Address Cards or Detailed
> Address Card view, and at least 1 contact had complete focus.
[quoted text clipped - 5 lines]
>>
>> Any thoughts or suggestions.