Why not show them how to do a mail merge using Outlook's own Tools | Mail
Merge command?

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
>I have a public contact list under all public folders that users will
> need to import into excel or word to make mailing labels, etc. When
> given the option to choose which file to export from, public folders
> does not show up on the list as an option. Can anyone help??