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MS Office Forum / Outlook / Contacts / August 2004New Letter to Contact/Template problem
We can't get the wizard to work with our own letter templates. The letter template (LiloGenLetter.dot) is currently stored on our Server, and the file locations in Word (both User and Workgroup)are pointing to this folder. When we select 'New letter to Contact', Word opens and goes into the wizard, giving us the option to 'Choose a page design'. Our letter template does show in this list, however when selected, there is no preview and ultimately, on completing the wizard, all we get is the address block. We have tried by putting the template on the local/client machine, changing the file location settings etc, however the same thing happens. Any suggestions, gratefully received. John L To send a Form Letter or use a Custom Template for a new letter to a Contact, you can use the Letter wizard invoked with the Actions... New Letter to Contact. Versions? For your custom letter template to appear in the list of Page Designs in the Microsoft Word Letter Wizard, the letter templates you create must be saved in the "Letters & Faxes folder Word 97) or the Templates\1033 folder (Word 2000 or 2002). The word "Letter" must be in the file name. Details here: http://support.microsoft.com/support/kb/articles/q181/2/73.asp http://support.microsoft.com/support/kb/articles/Q197/3/40.ASP http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q210884 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q291186 Once you have set up your Custom Template(s) you should see it as a choice when you use the New Letter to Contact option in Outlook. You cannot load boilerplate text in the body of the letter template. You must create AutoText entries for the boilerplate. The easiest thing to do would be to create one template and load the text for each letter under its own style -- see KB article Q170342 (WD97) or Q207925 (OL2000). Take a look here for some other ways to merge Contact data to a new letter to a Contact: http://www.slipstick.com/contacts/startletter.htm  SignatureRuss Valentine [MVP-Outlook] > We can't get the wizard to work with our own letter > templates. [quoted text clipped - 17 lines] > > John L Thanks Russ, As it turned out, I was doing it right, however I didn't realise that anything in frames or graphics wouldn't show up. We don't use preprinted headed paper; all our company details/logoes etc are bulit into the word template unfortunately. many thanks though. At least I won't carry on doing the impossible! >-----Original Message----- >To send a Form Letter or use a Custom Template for a new letter to a [quoted text clipped - 10 lines] >http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q210884 >http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q291186 >Once you have set up your Custom Template(s) you should see it as a choice >when you use the New Letter to Contact option in Outlook. [quoted text clipped - 32 lines] > >.
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