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MS Office Forum / Outlook / Contacts / August 2003

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PAB Question

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Lou - 24 Aug 2003 02:27 GMT
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002).  Everything works properly except my address
book.  It's empty.  Do I need to import it or tell
Outlook where to find it?  Thanks, Lou
Russ Valentine [MVP-Outlook] - 24 Aug 2003 03:59 GMT
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.

Signature

Russ Valentine
[MVP-Outlook]

> I recently copied my .pst file (Office 2000, Outlook
> 2000) from an old machine to a new one (XP, Outlook
> 2002).  Everything works properly except my address
> book.  It's empty.  Do I need to import it or tell
> Outlook where to find it?  Thanks, Lou
Lou - 24 Aug 2003 04:21 GMT
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line.  If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line:  "The address list could not be displayed.  The
contacts folder associated with this address list could
not be opened.  It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.  
What do you think?  Lou

>-----Original Message-----
>Outlook does not use a PAB any longer.
[quoted text clipped - 8 lines]
>
>.
Russ Valentine [MVP-Outlook] - 24 Aug 2003 04:25 GMT
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.

Signature

Russ Valentine
[MVP-Outlook]

> If I open an email message from MS Outlook, it inserts
> the contact's email address in the TO line.  If I want to
[quoted text clipped - 20 lines]
> >
> >.
Lou - 24 Aug 2003 04:42 GMT
It's there under Email Accounts.  I read in help where I
should R click the Folder Properties and check the "Show
this folder as an E-mail address book" box, but I
couldn't find the folder to R click on...

>-----Original Message-----
>Go to Tools > E-mail accounts > View or change existing directories or
[quoted text clipped - 31 lines]
>
>.
Russ Valentine [MVP-Outlook] - 24 Aug 2003 10:38 GMT
Is this another question or is it working now?
Signature

Russ Valentine
[MVP-Outlook]

> It's there under Email Accounts.  I read in help where I
> should R click the Folder Properties and check the "Show
[quoted text clipped - 46 lines]
> >
> >.
Lou - 24 Aug 2003 12:03 GMT
Another question.  What do I point my cursor at to R
click?  Thanks, Lou

>-----Original Message-----
>Is this another question or is it working now?
[quoted text clipped - 50 lines]
>
>.
Russ Valentine [MVP-Outlook] - 24 Aug 2003 12:10 GMT
Each Contacts Folder you want to enable as an e-mail address book.
Signature

Russ Valentine
[MVP-Outlook]

> Another question.  What do I point my cursor at to R
> click?  Thanks, Lou
[quoted text clipped - 73 lines]
> >
> >.
Hiran de Silva - 29 Aug 2003 12:05 GMT
Outlook 2002

Russ,

I have the same problem having moved to another PC.
I followed your instructions to Lou.
However, for me in Tools > Email Accounts > View or change existing
directories or address books
and then Outlook Address Book (MAPI) > Change ... I get no items in the list
(I removed the ones that didn't work earlier).

Additional info: when I moved the Outlook.pst file it is now called
Outlook1.pst.  Could this be the reason and if so how can I change the
default to Outlook.pst?
I looked in Data File Management but won't let me change it there. (assuming
this is the reason for problem above)

Thanks,

Hiran
Lou - 24 Aug 2003 04:21 GMT
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line.  If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line:  "The address list could not be displayed.  The
contacts folder associated with this address list could
not be opened.  It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.  
What do you think?  Lou

>-----Original Message-----
>Outlook does not use a PAB any longer.
[quoted text clipped - 8 lines]
>
>.
 
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