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MS Office Forum / Outlook / Contacts / September 2004

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Cannot see the contacts folders but ...

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Ernesto - 14 Sep 2004 12:18 GMT
Hi!
This is my problem, i reformatted my HD, copied back
my .pst folders, on the left pane i see my "personal
folders" (my inbox, subfolders, etc) but cannot see
the "contacts" folders.
When i click on "Contacts" in the shortcut i do see all
of my contacts but when i start a "new message" i don't
have any contact to pick from.
I am also syncing with my ipaq and have the contacts
there fine.
Any ideas??????
Robert Crayk - 14 Sep 2004 13:31 GMT
What version of Outlook, it sounds like you need to remove the Outlook
Address Book Service or check that the Contact folder is enabled as an email
address book (by right clicking the Contact folder and selecting Properties
and then Outlook Address Book)
> Hi!
> This is my problem, i reformatted my HD, copied back
[quoted text clipped - 7 lines]
> there fine.
> Any ideas??????
Ernesto - 14 Sep 2004 13:41 GMT
Did that and didn't work. I'm using 2003
In case this helps identify the problem when i click on
address book it comes up empty.

>-----Original Message-----
>What version of Outlook, it sounds like you need to remove the Outlook
[quoted text clipped - 14 lines]
>
>.
Robert Crayk - 14 Sep 2004 16:40 GMT
Which bit did you do remove and re-add the service or check that the folder
is enabled as an address book!
> Did that and didn't work. I'm using 2003
> In case this helps identify the problem when i click on
[quoted text clipped - 24 lines]
> >
> >.
Ernesto - 14 Sep 2004 16:50 GMT
I checked that the folder is enable as an address book.
Can you explain to me how to do the removal and re-add of
the service?
Thank you so much for your interest.

>-----Original Message-----
>Which bit did you do remove and re-add the service or check that the folder
>is enabled as an address book!
Robert Crayk - 14 Sep 2004 17:16 GMT
This is for Outlook 2002 and 2003 go to Tools > Email accounts > view or
change existing directories or address books > NEXT > highlight Outlook
Address Book and select Remove > restart Outlook and re-add the Outlook
Address Book in the same way > restart Outlook, post back if your version is
earlier than 2002
> I checked that the folder is enable as an address book.
> Can you explain to me how to do the removal and re-add of
[quoted text clipped - 5 lines]
> check that the folder
> >is enabled as an address book!
Ernesto - 14 Sep 2004 18:55 GMT
GREAT HELP!!!!!!!!!
Thank you very much.
I can now click on the "TO" and select a contact from the
list but i can't still see the "contacts" folder
under "personal folders" in the left pane. Any idea for
fixing this?
Again, thank you very much!
I am going to post your message so others can benefit
from it, many people are having problems with their
contacts.

>-----Original Message-----
>This is for Outlook 2002 and 2003 go to Tools > Email accounts > view or
>change existing directories or address books > NEXT > highlight Outlook
>Address Book and select Remove > restart Outlook and re-add the Outlook
>Address Book in the same way > restart Outlook, post back if your version is
>earlier than 2002
Robert Crayk - 14 Sep 2004 22:27 GMT
How many Personal Folders do you have and can confirm your version of
Outlook
> GREAT HELP!!!!!!!!!
> Thank you very much.
[quoted text clipped - 17 lines]
> back if your version is
> >earlier than 2002
 
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