Scenario: customers place orders on our website, which results in (among
other actions) code on our server sending an email to an email address
in the shop where the order will be handled.  Each message has
information about the job, including customer email address and other
contact information.

Goal: What we would like to do is create an entry in a specific Contacts
folder for each customer who places an order, using name and email text
inside the message body, not one of the To or CC fields.

Doing this manually is a simple process, but painful for even low volume
orders, and impossible at higher volume levels.  What options do we have
for processing in our Outlook client to accomplish this?  We currently
have Outlook 2002 at the client (Internet, no Exchange server), but
would upgrade if necessary.

Thanks,

George