Corrupted data in Accounts

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- 22 Sep 2004 23:27 GMT

I seem to have corrupted data in my Accounts view of
Outlook 2003 with Contacts Manager.

I had an Outlook error for which the report was sent.
After that the Business Contacts section of the General
tab for every Account is blank. Additionally,
the "Account History" section displays my email inbox.
Finally, I am unable to "Add" anything to both the
contacts and history. When I point and click on
the "ADD" icon nothing happens.

All my critical account contact / history data is loaded
here and now unavailable.

What the hell happened!!!!

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Patricia Cardoza [Outlook MVP] - 23 Sep 2004 00:43 GMT

you have a forms cache error. It's a common error and easily fixable. Go to
Tools, Options, Other tab. Click Advanced Options, Custom Forms, Manage
forms, Clear Cache.

Signature

Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza

>I seem to have corrupted data in my Accounts view of
> Outlook 2003 with Contacts Manager.
[quoted text clipped - 11 lines]
>
> What the hell happened!!!!

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Big_wave_Dave - 23 Sep 2004 15:10 GMT

Thanks for the reply. I went in and did as you
insturcted, closed and reopened Outlook. There was no
change.

Additionally, when viewing the main Accounts window the
Primary Contact column is filled however when I double
click on the account the Primary Contact field is blank
as well as all other Business Contacts.

Please help.

>-----Original Message-----
>you have a forms cache error. It's a common error and easily fixable. Go to
[quoted text clipped - 18 lines]
>
>.

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