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MS Office Forum / Outlook / Contacts / September 2004

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Multiple Contacts folders from space

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Vanessa - 22 Sep 2004 19:52 GMT
(Outlook 2K3/Win XP)
I have been automatically adding email addresses to my
contact list from incoming emails by right-clicking on
the email address and selecting add to contacts, etc.

Problem is, they don't go to the same contacts folder
each time.  In fact I now have three different contact
folders under my Outlook Address Book listing with some
of the names in each.  How did I get three?  and how do I
consolidate them all into one and delete the other two?  
I only need one list.  The Contact lists in my address
book looks like this:

Outlook Address Book
  Contacts
  Contacts
  Contacts
Global Address List
etc....

I appreciate your help.  Thank you.
Russ Valentine [MVP-Outlook] - 22 Sep 2004 20:09 GMT
R click/add to Contacts will only place Contacts into your default Contacts
Folder. You cannot have more than one default Contacts Folder in a profile.
So what you describe would be inexplicable.
List how many Contacts Folders you have in your profile and their hierarchy
by looking at the Folder List view.
--
Russ Valentine
[MVP-Outlook]
> (Outlook 2K3/Win XP)
> I have been automatically adding email addresses to my
[quoted text clipped - 17 lines]
>
> I appreciate your help.  Thank you.
Vanessa - 22 Sep 2004 20:48 GMT
Inexplicable though it may be, I really do now have THREE
contacts folders (hierarchy described at bottom of
original post) with contacts scattered throughout the
three.  Also, these are all contacts that I have added
within the last month or so.  I know it's ridiculous, but
that's the problem I am having.

Please, rather than telling me it can't happen when I am
sitting right here looking at it, could someone please
possibly explain where I can find the actual folders so I
can copy all the contact information into one Contacts
folder and delete the others, that would be helpful.  
Does anyone know how to do this?

Have I supplied enough information?  Can I provide any
more proofs or anything.  Please let me know.  And thank
you for helping.
 
>-----Original Message-----
>R click/add to Contacts will only place Contacts into your default Contacts
[quoted text clipped - 28 lines]
>
>.
Russ Valentine [MVP-Outlook] - 23 Sep 2004 00:14 GMT
No. You have not supplied enough information and  that's why I asked you for
more. I cannot answer your question until you supply it.
The only inexplicable part is your claim that R click and Add will put
Contacts in different Folders. It cannot. I have no doubt whatsoever that
you have three Contact Folders, but you are the only one who can figure out
how that would have happened because you are the only one who has been using
your installation. It is not something Outlook just does by itself at
random.
I asked you to use the Folder List view so you could tell us where these
different Contact Folders reside. Then we can figure out how to combine them
and get rid of the extras. You did not describe that in your original post.
You only told us what you saw in the Outlook Address Book interface. You
also need to include what information store(s) you are using: PST files,
Exchange mailbox, or both.
Perhaps you did not know how to show the Folder List. Look at the icons on
the bottom row of the Navigation Pane to find the Folder List icon.
Signature

Russ Valentine
[MVP-Outlook]

> Inexplicable though it may be, I really do now have THREE
> contacts folders (hierarchy described at bottom of
[quoted text clipped - 53 lines]
>>
>>.
jan - 23 Sep 2004 10:08 GMT
hmm i would try to export all 3 the contactbooks to an
excel form combine em (wiht copy and paste) and import em
to 1 folder agan (not shure if it works but worth a try)
>-----Original Message-----
>No. You have not supplied enough information and  that's why I asked you for
[quoted text clipped - 72 lines]
>
>.
Russ Valentine [MVP-Outlook] - 23 Sep 2004 11:03 GMT
Not a good idea unless you want to lose some data. Data can easily be
transferred directly from one Folder to another.
Signature

Russ Valentine
[MVP-Outlook]

> hmm i would try to export all 3 the contactbooks to an
> excel form combine em (wiht copy and paste) and import em
[quoted text clipped - 95 lines]
>>
>>.
Vanessa - 23 Sep 2004 19:38 GMT
It turns out that the solution is not that difficult.  I
finally spoke to a tech I know who was very helpful (and
pleasant) and simply suggested the following to get all
my contacts into one folder. It is as follows:
(reminder: I am using Outlook 2K3, Win XP.)
1. Go to Folder View to the left of the screen
2. Locate each/all of the Contacts folders
3. The Contacts folder directly under "Mailbox-[my name]"
should be the destination folder for all contact
entries.  It is usually the second folder under Mailbox,
and is usually the default.
4. To Move entries:
 A. Click on an unwanted contacts folder in the Folder
List (left of screen)
 B. Single click on any one entry, then choose Edit then
Select All to select all entries in this folder.
 C. With all entires selected, choose Edit then Move To
Folder.
 D. When the dialog box appears with your folder list,
single-click to select the destination Contacts folder
that you want to move them all to. (This is the Second
folder under Mailbox mentioned in #3).  Click OK.  If
moving entries might create duplicate entries - it gives
you a message allowing you to choose whether you want to
copy this entry over the existing entry, or make a
duplicate entry.  This will move all entries and empty
the current folder.
 E. Once this contacts folder is empty, click once on it
in the Folder List to select it and then right click and
choose delete to delete the folder.
 F. Do this for every unwanted folder that contains
contact entries you want to integrate into just one
folder.
BE CAREFUL which folder you are moving your contact
entries out-of and into.  And make certain each folder is
empty before you delete it.

I was also referred to
http://office.microsoft.com/en-
us/assistance/HA011309891033.aspx
to delete the now-empty and unwanted Contacts folders
from my Address Book but that didn't work for me - I
think because we use Exchange Server, I'm not certain.
But it may work for you.  But at least I have just one
working Contacts folder now. I hope this will be helpful
to anyone else who might have this problem with multiple
Contacts folders.

- Vanessa

>-----Original Message-----
>Not a good idea unless you want to lose some data. Data can easily be
[quoted text clipped - 100 lines]
>
>.
Russ Valentine [MVP-Outlook] - 23 Sep 2004 22:24 GMT
Bingo. That's exactly what we were working toward. Look at the first step.
"Use Folder View." That was information I was asking for and that was needed
in order to provide the solution.
Signature

Russ Valentine
[MVP-Outlook]

> It turns out that the solution is not that difficult.  I
> finally spoke to a tech I know who was very helpful (and
[quoted text clipped - 182 lines]
>>
>>.
 
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