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MS Office Forum / Outlook / Contacts / September 2004Outlook contacts not listed when sending e-mail
I hope someone else has seen this. when I inport and address book, everything is in the correct field, and inports correctly, but when you try to send an e-mail and try to pull the address from the address book, the window opens to select the address, but it is blank. I tried to creat a new contact with the same results. Any ideas? You must provide at least some information here. Outlook has no address book, nor can you even import into the address book view in Outlook. What did you really do? What software are you using?  SignatureRuss Valentine [MVP-Outlook] >I hope someone else has seen this. when I inport and > address book, everything is in the correct field, and > inports correctly, but when you try to send an e-mail and > try to pull the address from the address book, the window > opens to select the address, but it is blank. I tried to > creat a new contact with the same results. Any ideas? We are using outlook 2003 set up for a POP3 server. We exported the contacts out of outlook express into a tab delaminated exces file. Then we imported from that same file into contacts in outlook 2003. When you open contacts in outlook everything is there, including e-mail addresses all in the correct locations etc. However, when you click "new" to send an e-mail, then "to" to select a recipient, there aren't any contacts to select, just as if none of the contacts had e-mail addresses listed. >-----Original Message----- >You must provide at least some information here. [quoted text clipped - 9 lines] > >. First, make sure the email addresses are valid and resolved in the Contact Record (i.e., underlined). If they are, make sure the Contacts Folder into which you imported these Contacts is the one you are displaying in the "Show Names from:" dropdown in the Outlook Address Book. SignatureRuss Valentine > We are using outlook 2003 set up for a POP3 server. We > exported the contacts out of outlook express into a tab [quoted text clipped - 24 lines] >> >>. So far I have done all that. I even tried manualy entering in a new contact (my self) that I knew was correct, and the contact list still comes back blank when you try to send an e-mail. My first guess is that it was a bad install. >-----Original Message----- >First, make sure the email addresses are valid and resolved in the Contact [quoted text clipped - 31 lines] > >. Are you sure you are showing the correct Contacts Folder in the Outlook Address Book? If so, just remove the Outlook Address Book Service, restart Outlook, add it back and point it to the Contacts Folder you want to display. More complete instructions here: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 SignatureRuss Valentine > So far I have done all that. I even tried manualy > entering in a new contact (my self) that I knew was [quoted text clipped - 46 lines] >> >>. |
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