Contacts not seen by email addresses directory

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Zapcat - 27 Sep 2004 13:46 GMT

I have Office XP & XP Pro and have had to reload it
recently. I imported all my personal folders back in and
that went ok. I can see everything is there. BUT when I
create a new email outlook will not show me any of the
email addresses that are in my contacts folder.

How do I fix this?

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Russ Valentine [MVP-Outlook] - 27 Sep 2004 15:14 GMT

When you import, you corrupt the Outlook Address Book Service. Next time,
you should reconfigure Outlook to use your previous PST file. Now you need
to reset the Outlook Address Book Service to show the correct folders.
Remove it, restart Outlook and then re-add it, directing it to the correct
folder(s). You may need to enable the folders as email address books.

Signature

Russ Valentine
[MVP-Outlook]

>I have Office XP & XP Pro and have had to reload it
> recently. I imported all my personal folders back in and
[quoted text clipped - 3 lines]
>
> How do I fix this?

Reply to this Message